Kx Iii Local Console - Administration Functions; Device Diagnostics - Raritan dominion kx III Administrator's Manual

KX III Local Console - Administration Functions

Device Diagnostics

Note: This page is for use by Raritan Field Engineers or when you are
directed by Raritan Technical Support.
Use this feature to download diagnostic information from the KX III to the
client machine.
Two operations can be performed on this page:

Execute a special diagnostics script provided by Raritan Technical
Support during a critical error debugging session. The script is
uploaded to the appliance and executed. Once this script has been
executed, you can download the diagnostics messages using the
Save to File function.

Download the device diagnostic log for a snapshot of diagnostics
messages from the KX III appliance to the client. This encrypted file
is then sent to Raritan Technical Support. Only Raritan can interpret
this file.
Note: This page is accessible only by users with administrative
privileges.
1. Choose Diagnostics > KX III Diagnostics. The KX III Diagnostics
page opens.
2. To execute a diagnostics script file emailed to you from Raritan
Technical Support, retrieve the diagnostics file supplied by Raritan
using the browse function.
3. Click Run Script. Send this file to Raritan Technical Support.
4. To create a diagnostics file to send to Raritan Technical Support,
click Save to File and save the file locally from the Save As dialog.
5. Email this file as directed by Raritan Technical Support.
The KX III provides at-the-rack access and administration via its local
port. Access to KX III features are provided via the Local Console.
The majority of administrative functions performed from the KX III
Remote Console are also performed from the Local Console.
This section is specific to Administrator tasks. For end user tasks
performed from the Local Console, see
341).
Chapter 4: KX III Administration
KX III Local Console (on page
227