Chapter 9: Managing Reports; Working With Cdrs And Codrs - Avaya CS700 Administration And Maintenance

Chapter 9: Managing Reports

Describes how to configure, manage, view and print system reports.
The system generates various reports that include conference, system event, system
configuration, and LAN statistical data. You can view, print, and backup and restore system files
using the system's management interface tools. You can also manage system files directly
using the system guest account.
This chapter is organized as follows:

Working with CDRs and CODRs

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system-generated call and conference statistics reports: CDRs (Call Detail Records) and
CODRs (Conference Detail Records).
Alarm Report
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Conference Reports
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reports.
LAN Statistics Report
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reports.
Real-time CDRs and CODRs
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export Conference and Call detail records.
Working with CDRs and CODRs
This section describes system-generated daily reports consisting of call and conference
records. It also describes how to configure report formats for viewing and printing from the
management interface. The system generates the following records:
CDRs (Call Detail Records) — The system generates a CDR whenever a conference
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participant line disconnects from the system. It identifies the conference in which the line
was included, the method by which the line was included in the conference, participant
information, and other pertinent data about a conference line. CDR data enables you to
track audio conference services used by participants for billing and auditing purposes.
CODRs (Conference Detail Records) — The system generates a CODR whenever a
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conference (which must have a conference ID) ends and all conference lines are cleared.
It includes conference data such as start and end times, participant counts,
sub-conference and intercept conference counts, and other pertinent data about a
conference.
on page 261 describes how to configure, view, and print
on page 287 describes the Alarm Report file and how to access the file.
on page 288 describes Conference Reports and how to generate
on page 291 describes LAN Statistics reports and how to generate
on page 293 describes the autocdr process to retrieve and
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