Avaya CallPilot 600r Manuals

Manuals and User Guides for Avaya CallPilot 600r. We have 2 Avaya CallPilot 600r manuals available for free PDF download: Maintenance And Diagnostics, Hardware Installation

Avaya CallPilot 600r Maintenance And Diagnostics (106 pages)

Brand: Avaya | Category: Server | Size: 1.72 MB

Table of Contents
5
Chapter 1: Customer Service

9
Chapter 2: Outlining Maintenance and Diagnostics Activities

11
Chapter 3: Troubleshooting Your Avaya Callpilot® System

19
- In this Chapter
  19
- Startup Diagnostics Overview
  19
- Types of Startup Diagnostics
  19
- Basic Hardware Check
  20
- Power-On Self-Test Diagnostics
  23
- Interpreting POST Diagnostics
  23
- POST Beep Codes
  23
- Interpreting BIOS Error Messages
  24
- BIOS Error Messages
  24
- Replacement Parts
  26
- What to Do When the Server Fails to Boot into Service
  27
- Performing a Hardware Shutdown
  28
Chapter 4: Using Windows Online Diagnostic Tools

29
- In this Chapter
  29
- Overview
  29
- Viewing Event Logs
  30
- Types of Windows Event Logs
  30
- Using TCP/IP Diagnostic Tools
  33
- The Ipconfig Command
  33
- Ipconfig Default
  33
- Ipconfig Command Syntax
  33
- The Ping Command
  34
- Ping Command Syntax
  34
- The Tracert Command
  35
- How Tracert Works
  36
- Tracert Syntax
  36
- Tracert Parameters
  36
- The ARP Command
  37
- ARP Command Syntax
  37
- ARP Command Parameters
  38
- The Nbtstat Command
  39
- Nbtstat Command Syntax
  39
- Nbstat Command Parameters
  39
- The Netstat Command
  40
- Netstat Command Syntax
  40
- Netstat Command Parameters
  40
- Using the Chkdsk Utility
  41
- Chkdsk Utility Syntax
  41
- Chksdsk Utility Parameters
  42
Chapter 5: Monitoring Multimedia Hardware

43
- In this Chapter
  43
- Understanding Fault Management
  43
- Event Processing
  43
- Alarm Notification
  44
- Component Dependencies
  44
- Detecting Hardware Problems
  44
- Alarm Monitor
  45
- About Alarms
  45
- Event Browser
  46
- About Events
  46
- Channel and Multimedia Monitors
  47
- Disabling Call Channels
  47
- The Maintenance Screen
  47
- What the Maintenance Screen Provides
  47
- Maintenance Activities for each Component
  49
- Viewing Component States
  50
- Component States
  50
- Alert Icons
  51
- Starting and Stopping Components
  52
- Stop Versus Courtesy Stop
  52
- Courtesy Stop
  52
- Stop
  53
- Components that Can be Started and Stopped
  53
- Running Integrated Diagnostics
  54
- Before You Begin
  55
- Components that Have Diagnostic Tests Available
  55
- Diagnostic Tests Available for each Component
  55
- If a Diagnostic Test Fails or Cannot be Performed
  55
- Viewing the Last Diagnostic Results
  57
- Working with the Multimedia Monitor
  57
- Working with the Channel Monitor
  59
Chapter 6: Using Avaya Callpilot® System Utilities

61
- In this Chapter
  61
- Overview
  61
- Accessing the System Utilities
  62
- Diagnostics Tool
  62
- PEP Maintenance Utility
  63
- Session Trace
  64
- Callpilot System Monitor
  65
- Channel Monitor Tab
  66
- Callpilot Services
  67
- Dsps
  68
- DS30X Links
  68
- System Info Tab
  68
- Legend/Help Tab
  69
- Cptrace Tool
  70
- Backup Restore Tool
  71
Chapter 7: Replacing Basic Chassis Components

73
- In this Chapter
  73
- Removing and Replacing the Front Bezel
  73
- Removing and Replacing the Server Cover
  74
- Removing and Replacing the Processor Air Duct
  75
- Requirements
  76
- Replacing the Power Supply
  77
- Replacing a Hard Drive
  78
- Replacing the Front Fan Assembly
  80
- When to Replace the Cooling Fan Assembly
  80
- Replacing the MPB96 Card
  82
- Requirements
  83
- Replacing the DVD-ROM/CDRW Drive
  85
- Requirements
  85
- Replacing Memory Dimms
  87
- Replacing the Software Feature Key
  89
Chapter 8: M1/Avaya Communication Server 1000 Switch Connectivity and the MPB96

91
Chapter 9: Maintaining the BIOS and System Board Firmware

95
Index

103

Avaya CallPilot 600r Hardware Installation (50 pages)

Brand: Avaya | Category: Server | Size: 0.92 MB

Table of Contents
5
Chapter 1: Customer Service

7
Chapter 2: 600R Server Description

9
- In this Chapter
  9
- Conventions for Warnings
  9
- Server Features
  10
- Server Dimensions
  10
- Environmental Specifications
  11
- Front Panel Features
  11
- Rear Panel Controls and Features
  13
- PCI Riser Assembly
  14
- Network Connectivity
  14
- Sample Network Setup: Meridian 1
  15
- Sample Network Setup: Communication Server 1000
  16
- Switch Connectivity
  16
- LAN Connectivity
  17
- Network Requirements
  17
- Remote Access Connectivity
  18
- Supported Peripheral Devices
  18
- Reference Documents
  18
Chapter 3: Preparing for Installation

23
- In this Chapter
  23
- Installation Overview
  23
- Introduction
  23
- Installation Checklist
  23
- Unpacking the 600R Server
  25
- Introduction
  25
- To Unpack the Equipment
  25
- What Is Next
  26
- Inspecting the Interior of Server
  26
- Introduction
  26
- To Remove the Server Cover
  26
- To Replace the Server Cover
  27
- What Is Next
  27
Chapter 4: Installing the Server and Peripheral Devices

29
Chapter 5: Connecting the Server to Power

41
- In this Chapter
  41
- Safety Precautions
  41
- Equipment Handling Guidelines
  41
- Safety Information
  41
- Locating the Power Supply Modules
  42
- Introduction
  42
- About the Power Supply Module
  42
- Rack Power and Grounding
  43
- Connecting the Server to Power
  43
- Before You Begin
  43
- To Connect the 600R Server to Power
  44
- What Is Next
  45
Chapter 6: EMC Emission Level Protection for the 600R Server

47
Index

49

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Avaya CallPilot 600r Manuals

Avaya CallPilot 600r Maintenance And Diagnostics (106 pages)

Table of Contents

Chapter 1: Customer Service

Chapter 2: Outlining Maintenance and Diagnostics Activities

Chapter 3: Troubleshooting Your Avaya Callpilot® System

Chapter 4: Using Windows Online Diagnostic Tools

Chapter 5: Monitoring Multimedia Hardware

Chapter 6: Using Avaya Callpilot® System Utilities

Chapter 7: Replacing Basic Chassis Components

Chapter 8: M1/Avaya Communication Server 1000 Switch Connectivity and the MPB96

Chapter 9: Maintaining the BIOS and System Board Firmware

Index

Avaya CallPilot 600r Hardware Installation (50 pages)

Table of Contents

Chapter 1: Customer Service

Chapter 2: 600R Server Description

Chapter 3: Preparing for Installation

Chapter 4: Installing the Server and Peripheral Devices

Chapter 5: Connecting the Server to Power

Chapter 6: EMC Emission Level Protection for the 600R Server

Index

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