Avaya CS700 Administration And Maintenance page 67

!
Important:
The first rule on the Timed Assistance dialog always has the Data Type set to
Important:
DEFAULT. The system uses this rule when none of the other rules apply.
Although you can configure the action of this rule, you can not delete this rule.
2. Press I to add a configuration. The system displays the
to enter the data.
Timed Assist Configuration
3. Enter data into the fields.
Table 9: Times Assist Configuration dialog
Field
1
Start Time
End Time
Date Type
Action Code
Action Setting
1. Time ranges can not span midnight. To create a rule that spans midnight use two rules.
The first rule starts at the required hour and ends at 12 AM. The second rule starts at 12
AM and ends at the required hour.
4. Press ESC. The system prompts you to save the rule entered.
Tip:
Configuration data is saved to /dbase/admin/operatorhelp.txt.
Tip:
+------Timed Assist Configuration-------+
¦
¦ Date Type
¦ Action Code
¦ Action Setting
+------------- ESC to Exit -------------+
Table 9 describes the fields.
Description
The start for the time range in hour: minutes: [AM | PM]
The end for the time range in hour: minutes: [AM | PM]
DEFAULT, WEEKDAY, or WEEKEND
Only one action is allowed at one time. Therefore, time ranges
for the same data type can not overlap.
Select WAIT_FOR_HELP, PLAY_MSG, or DIAL_OUT.
Enter the action for the Code. For example, if the code is
PLAY_MSG, enter the message record number. When the
Code is DIAL_Out, enter the Phone number for the system to
dial. The WAIT_FOR_HELP code does not require an action
setting.
Time-sensitive Operator Assistance Configuration
Timed Assist Configuration
: DEFAULT
: WAIT_FOR_HELP
:
screen
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Issue 1 August 2007 67