Retrieving Records - Avaya CS700 Administration And Maintenance

Managing Reports

Retrieving Records

To retrieve real-time CDRs and CODRs, a small client program must be written and installed on
the receiving client computer. While not complicated, writing and installing this program requires
a familiarity with programming. Technically, the client can reside on any host, including the
CS700/CS780 Conferencing Server (local host), but is more typically installed on a remote host.
The program contains socket commands consisting of plain ASCII text and must be sent over a
socket connection for processing.
Socket Commands
The server responds to these four valid commands:
REQUEST_CDR_FILE (cmd=01) asks the server to send CDR records to the client
l
REQUEST_CODR_FILE (cmd=02) asks the server to send CODR records
l
REQUEST_CDR_CODR_file
l
records
REQUEST_PING (cmd=04) asks the server to send a message back confirming a
l
connection
Each request is 13-bytes of ASCII text. All fields in the requests are fixed-length; request
numbers should be right justified and zero filled.
The format of REQUEST_CDR_FILE is:
struct request_cdr_file
{
char cmd[2];// "01"
char month[3];// MMM (e.g. "Jan")
char day[2];// DD
char seqnum[5];// NNNNN (e.g. "00012")
char mode[1];// Y or N
};
The format of REQUEST_CODR_FILE is:
struct request_codr_file
{
char cmd[2];// "02"
char month[3];// MMM (e.g. "Jan")
char day[2];// DD
char seqnum[5];// NNNNN (e.g. "00012")
char mode[1];// Y or N
};
296 Administration and Maintenance of the CS700/CS780 Audio Conferencing Server
(cmd=03). asks the server to send both CDR and CODR
(e.g. "01")
(e.g. "01")