Prompt Sets - Avaya CS700 Administration And Maintenance

Managing Annunciator Messages
System Configuration
l
parameter. This parameter specifies whether or not the system plays a looping "on hold"
message to callers on hold and the frequency with which it is played.
Copying Voice Files
l
enables you to copy voice files to the appropriate voice directories.
The Bridge Talk User's Guide describes how to use Bridge Talk's Record and Update
l
annunciator message features from the operator PC.

Prompt Sets

The system stores twenty one sets of annunciator prompts in the /usr2/Prompts/Set# directory.
Each of the twenty one directories contains a messages and a numbers directory. The
messages directory stores the annunciator recording files and the numbers directory contains
the recorded number files.
The directory structure looks like this:
/usr2/Prompts/Set0/messages/
/usr2/Prompts/Set0/numbers/
/usr2/Prompts/Set1/messages/
/usr2/Prompts/Set1/numbers/
/usr2/Prompts/Set2/messages/
/usr2/Prompts/Set2/numbers/
...
/usr2/Prompts/Set20/messages/
/usr2/Prompts/Set20/numbers/
Initially all twentyone Set# directories are populated with the exact annunciator and number
files. Administrators can replace the messages and numbers directories with their own recorded
files.
By default, the system uses the messages contained in the Set0 directory for all non-branded
calls. Set1 contains the default annunciators.
Note:
In prior versions of the system, annunciator files were stored in /usr2/flexannun
Note:
and /usr2/ivr/ directories.
96 Administration and Maintenance of the CS700/CS780 Audio Conferencing Server
on page 45 includes a description of the On-Hold Frequency
on page 248 provides information about the MLCP utility. The utility