Dialing Out To Conferees; Conferee Dial In - Avaya CS700 Administration And Maintenance

System Features

Dialing Out to Conferees

There are different ways for operators and moderators to dial out to a participant:
Operator Dial Out
Immediate — An operator manually dials a phone number directly from the keyboard.
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Fastdial — An operator dials participants from a list stored on the system.
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Blast Direct — An operator has the system simultaneously dial an entire list of numbers.
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Conferees are automatically placed in the conference after they answer the call and enter
a "1."
Blast Direct to Conference—An operator invokes the system's blast dial feature to
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simultaneously dial an entire list of numbers. The system places answered lines directly
into a conference.
Blast Coded — An operator invokes the system's blast dial feature to simultaneously dial
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an entire list of numbers. The system prompts conferees for a conference code, before the
system places them in the conference.
Moderator Dial Out
Originator Dial Out (ODO) — A moderator dials out to a conferee during the conference.
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Automatic Blast—As soon as the moderator joins the conference, the system dials a pre-
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configured blast list.
Manual Blast—A moderator initiates dialout to a preconfigured list using DTMF
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commands.

Conferee Dial In

The system provides three methods of processing conferee calls to the system:
Direct — The system automatically routes incoming callers directly to a specified
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conference. No access code is required.
Coded (Unattended) — The system requests that a caller enter a pre-specified access
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code to enter the conference. The system automatically routes the caller to the specified
conference. An additional security layer is available by using PIN codes.
Attended — Operator places callers into the conference.
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While not all calls require an operator to respond to incoming calls, there is often the need to
have one or more operators available to initiate and/or process calls, and to be available to help
moderators or conferees needing assistance.
26 Administration and Maintenance of the CS700/CS780 Audio Conferencing Server