What You See And Hear - Inter-Tel Axxess User Manual

Desktop softphone
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W
Y
S
HAT
OU
EE AND
As you can see, your Desktop SoftPhone and Axxess system come equipped with a
lot of "bells and whistles." To help you understand what everything means, it is rec-
ommended that you read the following information before you use your phone.
Your telephone system may be programmed for one or two dial tones. Systems
with two dial tones have one for intercom calls and one for outside calls.
Many features "time out" if you wait too long before performing the next step. If
this happens, you must hang up and start again.
If you hear four fast tones or repeating fast tones, you have pressed an invalid key
combination, tried to select a restricted line, a restricted or invalid number, too
slowly between digits, or waited too long before performing the next step. Hang
up and try again.
Desktop SoftPhones have red and green lamps in the feature keys. Green indi-
cates a call is ringing, holding, or active on your phone. Red means the call is on
another phone. If the keys only light red, either your phone does not have the
green lamps, or the system may not be programmed to support the two lamp col-
ors.
NOTE:
directly to your phone. If you are uncertain about the configuration, ask your Sys-
tem Administrator.
Axxess Desktop SoftPhone User Guide
H
EAR
Your phone may be programmed to always use red lamps for calls ringing
13

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