Telephone System Features; Intercom Calls; Placing Intercom Calls - Inter-Tel
AXXESS User Manual

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Placing Intercom Calls

The Basics
To place an intercom call:
— With or without the handset lifted, dial an extension number.
— If your call goes through handsfree to a keyset's speaker, speak after you hear a
double tone.
If you hear continuous ringing, wait for the call to be answered.
Options
If you want to place a non-handsfree call that will ring at the other keyset until
answered:
— Press
Your phone can be programmed to always send non-handsfree calls using the "Ring
Intercom Always" feature. To enable or cancel the Ring Intercom Always feature:
— With the handset in the cradle, dial
If there is no answer or the phone is busy when you place an intercom call, you can
do any of the following:
— You can leave a message: Press
Then hang up OR wait for their message center to answer. (See
Message options.)
— You can leave voice mail: Press the LEAVE VOICE MAIL menu key to call their
mailbox. (This option appears only if the called phone has a Voice Mail mailbox.)
If the phone is busy when you place an intercom call, you can do any of the follow-
ing:
— You can stay on the line and wait for the phone to become available: Do not hang
up. After a system timer expires, you hear music until the phone is available.
(You cannot do this if the called phone is in do-not-disturb mode.)
— To request a callback (queue on to the phone): Press the QUEUE menu key and
hang up. When the phone is available, your phone rings. (To cancel the queue
request before the callback, press
— You can use the "Off-Hook Voice Announce" feature (if the called keyset is pro-
grammed for it): This allows you to talk to the keyset user on his or her handsfree
speakerphone, even though the user already has a call in progress on the handset.
Do not hang up. After the busy signals stop, you are automatically connected and
may speak. (If you hear music, or if the phone is in do-not-disturb mode, your
off-hook voice announce call will not go through.)
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before dialing the extension number.
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or the LEAVE MESSAGE menu key.
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