Emergency Calls; Call Waiting - Inter-Tel Axxess User Manual

Receiving Outside Calls
To receive an outside call:
EITHER, Start talking through your microphone.
OR, Click
Depending on how your system is programmed, you may be able to use one of the
following methods instead of pressing
•
Click the flashing CALL key, if you have one.
•
Click the flashing LINE key, if you have one.
Instead of answering a ringing call, you can press one of the following menu keys:
•
SEND TO V-MAIL: Sends the call directly to your voice mailbox. You will not
see this option if you do not have a mailbox.
•
SEND TO DEST: Redirects the call to the intercom or outside number that you
entered. (See

Emergency Calls

With the Axxess phone system, you do not have to access an outside line (click
) to dial an emergency number.
OUTGOING
To make an emergency call:
Enter
9 1

Call Waiting

If you receive a call while you are already on another call, you will hear a "call wait-
ing" tone and/or you will see a display.
To respond to a waiting call (you hear a single tone and a key is flashing):
End your current call, place it on hold, and/or use one of the following menu keys:
•
ANSWER: Answers the ringing call. If you did not place the current call on
hold, it is disconnected.
•
SEND TO V-MAIL: Sends the call directly to your voice mailbox without inter-
rupting the current call. (You will not see this option if you do not have a mail-
box.)
•
IC CALL TO DND: Places your phone in DND mode and blocks the call with-
out interrupting the current call. (See
mode.)
Axxess Desktop SoftPhone User Guide
or the ANSWER menu key.
ANSWER
page 43 for more information about the Redirect Call feature).
. A call is automatically placed to the preset emergency number.
1
:
ANSWER
page 78 for more information about DND
37