Hunt Group Remove/Replace And Do-Not-Disturb - Inter-Tel AXXESS Administrator's Manual

AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000
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Hunt groups can be assigned as message centers and/or alternate message sources for individ-
ual stations.

HUNT GROUP REMOVE/REPLACE AND DO-NOT-DISTURB

Hunt group members can temporarily stop hunt group calls from ringing at their stations by
entering the Hunt Group Remove feature code as described below. (If a station is assigned to
more than one hunt group, this halts calls from all hunt groups. Hunt group assignments cannot
be removed individually.) Do-not-disturb can also be used to halt hunt group and other calls to
the station (see
NOTE
information.
When the Hunt Group Remove feature is enabled, the user will still receive the camp-on dis-
play and tone, and the individual trunk key flashes if one exists, for calls to the hunt group.
(The station continues to receive calls placed to its extension number.) Hunt group overflow
and announcement stations cannot block hunt group calls using this feature.
If a keyset user has programmed a key for entering the Hunt Group Remove/Replace feature
code, and if that key has a lamp, the lamp will be lit whenever the station is removed from the
hunt group.
T
O REMOVE THE STATION FROM ITS HUNT GROUP
GROUP
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Announcement and overflow stations can forward hunt group calls: If an
announcement or overflow station has call forward enabled, hunt group calls will fol-
low the forward and the forwarding destination station will act as the announcement or
overflow station.
Hunt groups can receive forwarded calls: Stations can forward calls to a hunt group's
pilot number.
page 189 for details).
This feature has no effect on ACD hunt groups. See
( ):
S
Keyset: While on or off hook, enter the Hunt Group Remove feature code (322) to halt
hunt group calls or enter the Hunt Group Replace feature code (323) to return the sta-
tion to its hunt group(s). Or use the Hunt Group On/Off feature code (324) to toggle
the hunt group mode on or off. You hear a confirmation tone and the display shows
ACCEPT (or DIVERT) HUNT GROUP CALLS. If off hook, hang up.
Single-Line Set: Lift the handset and enter the Hunt Group Remove feature code (322)
to halt hunt group calls or enter the Hunt Group Replace feature code (323) to return
the station to its hunt group(s). Or use the Hunt Group On/Off feature code (324) to
toggle the hunt group mode on or off. You hear dial tone.
page 98
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S OR REPLACE THE STATION IN ITS HUNT
Hunt Group Remove/Replace And Do-Not-Disturb
for ACD login/logout