View Call Log - Inter-Tel Axxess User Manual

View Call Log

When the Call Log option is checked, the Call Log dialog box, shown below, appears.
It provides you with a visual record of up to 500 calls placed from your phone while
the Desktop SoftPhone was active (including those placed using only the phone with-
out the Desktop SoftPhone).
If there are more than eight calls in the log, a scroll bar appears on the right side of the
list box. The most recent call is highlighted when the window is opened.
The log shows the name and/or number (if known), call start time, call duration (for
outside calls), and call type (outside, intercom, or conference).
If a call record includes a number, you can redial that number directly from the Call
Log window. You can dial the number using one of these three methods:
•
Highlight it and click Call.
•
Select the entry by double-clicking the mouse.
•
Press Alt+N and scroll to the desired entry using the arrow keys, then press
Alt+C.
When you are finished using the Call Log, click Close to exit.
NOTE:
If you hear reorder tones when attempting to return a call to a local number, the
home area code may not be programmed properly in Axxess Database Programming
Consult your System Administrate to verify the home area code.
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Axxess Desktop SoftPhone User Guide