Outgoing-Access, Allowed- Answer, And Ring-In Assignments - Inter-Tel AXXESS Administrator's Manual

AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000

OUTGOING-ACCESS, ALLOWED- ANSWER, AND RING-IN ASSIGNMENTS

Each trunk group has programmed lists of stations for outgoing-access, allowed-answer, and
ring-in assignments for day and night modes.
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When keyset stations have outgoing-access or ring-in assignments, the associated individual
trunk keys show the status of their trunks.
Stations that do not appear on any of the lists cannot place or directly receive outside calls;
they are limited to intercom calls, conferences, transferred calls, and retrieving calls on system
hold. (A call on system hold can only be picked up at the station that placed it on hold or at a
station that has an individual trunk key and has allowed-answer and/or outgoing access for that
trunk.)
A private trunk group (with one or more trunks) can be established by programming outgoing-
access, ring-in, and allowed-answer permission for the trunk group to only one station.
Answer Feature Code
For calls that are ringing or holding at the station, the user may enter the Answer feature code
(351) or press the ANSWER key. When more than one call is ringing or holding, the following
priority list determines which call is answered first:
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Outgoing-access assignment for a particular trunk group or node trunk group permits
the station user to place calls using trunks in that trunk group. Each station has a default
outgoing access code programmed in the database. When the user presses the OUTGO-
ING key, presses an idle Call key, or enters the Outgoing Call feature code (8), the sys-
tem automatically selects an outgoing trunk.
Allowed-answer access to a particular trunk group permits the station user to answer
incoming calls on the trunks in that trunk group (even if the station does not have ring-
in assignment for that trunk group). Stations cannot have allowed-answer assignment
for trunk groups on other nodes. On keysets, the individual trunk key flashes (if one
exists) to indicate the ringing call. If a station is programmed with allowed-answer
access only (no ring-in) for a trunk group, direct ring-in calls on that trunk group can be
answered by entering the Automatic Trunk Answer feature code (350) or pressing the
flashing individual trunk key.
Ring-in assignment for a particular trunk group can be assigned to one or more stations,
extension lists, or AXXESSORY Talk applications; to a hunt group; to DISA; or to a
call routing table. A trunk can ring in to a station or AXXESSORY Talk application on
another node. The ring in destination(s) for the trunk group will receive direct ring-in
calls on trunks in that trunk group. On keysets with ring in, the individual trunk or Call
key flashes and the display indicates a ringing call. Allowed answer for the trunk group
is automatically assigned to a station with ring in.
Ringing calls (ring ins, recalls, callbacks, or transfers) are answered in the order they
were received.
Then calls on individual hold are answered in the order they were placed on hold.
Outgoing-Access, Allowed- Answer, And Ring-In Assignments