Outside Calls - Inter-Tel Axxess User Manual

Outside Calls

With outside calls, you can talk to people who aren't members of your phone system.
When you make an outside call, however, you must dial any area codes or long dis-
tance digits that your telephone company requires.
Placing Outside Calls
To place an outside call:
1. Click
2. Enter the desired number.
NOTE:
dial an account code before you can place your call (see
3. When finished with the call, click
Depending on how your system is programmed, you may be able to use one of the
following methods to select an outgoing line, instead of pressing the OUTGOING
key:
•
Enter the Outgoing Call feature code (default is 8).
•
Click an unlit CALL key, if you have one.
•
Click an unlit LINE key, if you have one.
•
Enter a Select Line Group feature code (defaults are 92001-92208 but may differ
depending on the software version).
•
Enter the Automatic Route Selection (ARS) feature code (default is 92000 but
may differ depending on the software version).
To request a callback (queue on to the line) if all outgoing lines are busy when you
try to call out:
Click the QUEUE menu key when you hear busy signals, and click
up. When the line is available, your phone rings.
To cancel the queue request before your phone rings:
Press .
6
When entering the number, you can click one of the following menu keys:
•
OUTSIDE DIR: Selects the speed-dial directory. (See
•
STN SPEED DIAL: Selects the Station Speed-Dial feature. (See
•
SYS SPEED DIAL: Selects the System Speed-Dial feature. (See
•
REDIAL: Redials the last outside number you dialed. (See
36
or press on the keypad.
8
OUTGOING
If you see a request for an account code and hear a single beep, you must
page
to hang up.
SPKR
page
Axxess Desktop SoftPhone User Guide
75).
to hang
SPKR
76).
page 43.)
page 43.)
page 44.)