Outgoing-Access, Allowed-Answer, And Ring-In Assignments - Inter-Tel Axxess Administrator's Manual

OUTGOING-ACCESS, ALLOWED-ANSWER, AND RING-IN ASSIGNMENTS

Each trunk group has programmed lists of stations for outgoing-access, allowed-answer, and
ring-in assignments for day and night modes.
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When Inter-Tel phones have outgoing-access or ring-in assignments, the associated individual
trunk buttons show the status of their trunks.
Stations that do not appear on any of the lists cannot place or directly receive outside calls;
they are limited to intercom calls, conferences, transferred calls, and retrieving calls on system
hold. (A call on system hold can only be picked up at the station that placed it on hold or at a
station that has an individual trunk button and has allowed-answer and/or outgoing access for
that trunk.)
A private trunk group (with one or more trunks) can be established by programming outgoing-
access, ring-in, and allowed-answer permission for the trunk group to only one station.
ANSWER FEATURE CODE
For calls that are ringing or holding at the station, the user may enter the Answer feature code
(351) or press the
lowing priority list determines which call is answered first:
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Outgoing-Access, Allowed-Answer, and Ring-In Assignments
AXXESS
Outgoing-access assignment for a particular trunk group or node trunk group permits
the station user to place calls using trunks in that trunk group. Each station has a default
outgoing access code programmed in the database. When the user presses the
button, presses an idle Call button, or enters the Outgoing Call feature code
OUTGOING
(8), the system automatically selects an outgoing trunk.
NOTE:
Because the network does not allow users to directly access trunks on other
nodes, each trunk group's Outgoing Access can contain only stations on the local node.
(Users must use ARS to access trunks on other nodes.)
Allowed-answer access to a particular trunk group permits the station user to answer
incoming calls on the trunks in that trunk group (even if the station does not have ring-
in assignment for that trunk group). Stations cannot have allowed-answer assignment
for trunk groups on other nodes. On Inter-Tel phones, the individual trunk button
flashes (if one exists) to indicate the ringing call. If a station is programmed with
allowed-answer access only (no ring-in) for a trunk group, direct ring-in calls on that
trunk group can be answered by entering the Automatic Trunk Answer feature code
(350) or pressing the flashing individual trunk button.
Ring-in assignment for a particular trunk group can be assigned to one or more stations,
extension lists, or Voice Processor applications; to a hunt group; to DISA; or to a call
routing table. A trunk can ring in to a station or Voice Processor application on another
node. The ring in destination(s) for the trunk group will receive direct ring-in calls on
trunks in that trunk group. On Inter-Tel phones with ring in, the individual trunk or Call
button flashes, and the display indicates a ringing call. Allowed answer for the trunk
group is automatically assigned to a station with ring in.
button. When more than one call is ringing or holding, the fol-
ANSWER
Ringing calls (ring ins, recalls, callbacks, or transfers) are answered in the order they
were received.
Calls on individual hold are answered in the order they were placed on hold.
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ADMINISTRATOR'S GUIDE – January 2004
System Features
Page 151