Intercom Calls; Programming For Private Intercom Calls; Ring Intercom Always; Handsfree Enable/Disable - Inter-Tel Axxess Administrator's Manual

System Features
®
AXXESS ADMINISTRATOR'S GUIDE – January 2004

INTERCOM CALLS

When the procedures tell you to hookflash, quickly press and release the hookswitch. If
you press the hookswitch to hang up, hold it down until the SL Hookflash Maximum timer
expires (default value is 1.2 seconds); otherwise, the system recognizes it as a hookflash.
The intercom can be used to place station-to-station calls that can be answered handsfree. Or, it
can be used to place private (non-handsfree) calls. A station user that reaches a busy station
can camp on, request a callback (queue), leave a message, or use the Off-Hook Voice
Announce feature (if enabled). Other features that apply to both outside and intercom calls, as
described later in this section of the manual, include placing calls on hold, call waiting, call
transfer, reverse transfer, and call forwarding.
The network allows handsfree intercom calls when calling from one node to another, unless the
call camps on to the node before being sent to the other node.

PROGRAMMING FOR PRIVATE INTERCOM CALLS

A station user can place private (non-handsfree) intercom calls by pressing the pound (
ton before dialing the extension number. Or, the station can be programmed to always send
and/or receive private calls using the Ring Intercom Always or Handsfree Disable features.

Ring Intercom Always

A station user can always place private calls by programming the station with the Ring Inter-
com Always feature code. While this feature is enabled, the called party hears repeating double
tones and must lift the handset (or press the Speaker button,
ton) to answer. (If the station does not have an
button.)
In the default database, all single-line stations have this feature enabled.
T
O TURN RING INTERCOM ALWAYS ON OR OFF

Handsfree Enable/Disable

An Inter-Tel phone user can always receive private calls by disabling the phone Handsfree
Answering feature using the Handsfree On/Off feature code, as described in the following
paragraph. The phone user hears repeating double tones when receiving an intercom call and
must lift the handset (or press the Speaker,
Handsfree Mode is disabled.
T
O ENABLE OR DISABLE HANDSFREE MODE
Page 176
Inter-Tel Phones: While on hook, enter the Ring Intercom Always On/Off feature
code (377). The display shows RING IC ALWAYS ON (or OFF).
Single-Line Sets: Lift the handset. Enter the Ring Intercom Always On/Off feature
code (377).
While on hook, enter the Handsfree On/Off feature code (319). The display shows
HANDSFREE MODE ON (or OFF).
CAUTION
ANSWER
button, the call will appear under a Call
IC
:
, or
ANSWER IC
:
) but-
#
button, or but-
IC
button) to answer while
Intercom Calls