Access To The Features; Feature Keys; Special Key And Hookflash - Inter-Tel AXXESS Administrator's Manual

AXXESS System Features
INTER-TEL AXXESS ADMINISTRATOR'S GUIDE – Issue 5.1, March 2000

ACCESS TO THE FEATURES

FEATURE KEYS

Keysets have feature keys that allow one-key dialing of feature codes. Information is pro-
grammed in the database to determine the arrangement of the feature keys and their default
values. If desired, some of the keyset feature keys can be designated as user-programmable
keys. See

SPECIAL KEY AND HOOKFLASH

Depending on the feature and system programming, users can either enter feature codes imme-
diately after lifting the handset or while on hook, or they must signal the system before enter-
ing the feature code. Keyset users signal the system by pressing the Special key (which is
represented by
and release the hookswitch quickly). If the user does not enter a code or begin dialing before
the Dial Initiation timer expires, the system sends reorder tones.
"Hot" Keypad Keys vs. "SPCL Key Required For Feature Code Entry" Flag
Unless programmed to use the Special key
have "hot" keypad keys that allow dialing of feature codes, extension numbers, and trunk
access codes without pressing the Special key
pad digit is pressed, the digit is recognized by the AXXESS System.
There is a system-wide option called "SPCL Key Required For Feature Code Entry" that, if
enabled, requires keyset users to always press the Special key
code.
Regardless of programming, if a keyset user presses the Special key
display shows ENTER FEATURE CODE and the Executive Digital Keyset menu shows a list
of feature codes. The user can enter the desired code or press a menu key.
Page 78
page 117 for more information.
∞
on the keyset). Single-line DTMF set users perform a hookflash (press
∞
when entering a feature code, all keysets
∞
or lifting the handset. As soon as a key-
∞
before entering a feature
∞
Access To The Features
while on hook, the