Avaya G250 Administration page 92

Basic device configuration
6. If the new G250/G350 firmware version is 26.x.y or above, add a G250/G350 firmware to
the USB storage device, as follows:
a. From the Avaya support web site, download to your PC the same version of G250/
G350 firmware as was running in the faulty G250/G350.
b. Insert the USB mass storage device into the PC's USB port.
c. Copy the G250/G350 firmware file to the root backup directory in the USB mass
storage device.
7. Add the firmware files of the media modules to the USB storage device, as follows:
a. From the Avaya support web site, download to your PC the firmware files of the media
modules installed in the gateway. For each media module, download all firmware
corresponding to the various hardware vintage/suffix versions available for that
module. If you are not sure which media modules you have, you can download the
firmware files of all media modules. The restore operation uses only the files needed.
b. Insert the USB mass storage device into the PC's USB port.
c. Copy the firmware files from the PC to the MM subdirectory in the USB mass storage
device. Do not change the firmware file names.
8. You can optionally add the firmware files of the IP phones to the USB mass storage
device, as follows:
a. From the Avaya support web site, download to your PC the firmware files (booter and
application) of up to two supported IP phones, as well as the 46xxupgrade.txt or
46xxupgrade.scr file.
b. Insert the USB mass storage device into the PC's USB port.
c. Copy the IP phone files from the PC to the USB mass storage device. Place them in
the IPPHONE subdirectory under the root backup directory. Do not change the names
of the downloaded files.
Note:
You will need to reset the IP phones after the restore operation on the gateway.
Note:
9. For a G350, you can optionally restore or add the G350 Device Manager, as follows:
a. From the Avaya support web site, download to your PC the firmware file of the Device
Manager.
b. Insert the USB mass storage device into the PC's USB port.
c. Copy the Device Manager firmware file from the PC to the USB mass storage device.
Place it in the root backup directory. Do not change the name of the firmware file.
10. View the backup directory on the USB mass storage device. The file types and directory
structure should match the following convention:
92 Administration for the Avaya G250 and Avaya G350 Media Gateways