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Avaya G250 Backup And Restore Configuration Manual
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Avaya Solution & Interoperability Test Lab
Configuring the Backup and Restore operations on the
Avaya G250 and G350 Media Gateways - Issue 1.0
Avaya G250 and G350 Media Gateways support the backup and restore operations in Release
4.0 of Avaya Communication Manager. The backup operation can back up configurations and
other files to a backup directory on a USB flash drive. When the Avaya G250 or G350 Media
Gateway is replaced, the Media Gateway can be restored from a USB flash drive. These
Application Notes present detailed information on how to perform the backup and restore
operations.
JZ; Reviewed:
SPOC 4/7/2007
Abstract
Solution & Interoperability Test Lab Application Notes
©2007 Avaya Inc. All Rights Reserved.
1 of 22
GWBackupRestore.doc

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Summary of Contents for Avaya G250

  • Page 1 4.0 of Avaya Communication Manager. The backup operation can back up configurations and other files to a backup directory on a USB flash drive. When the Avaya G250 or G350 Media Gateway is replaced, the Media Gateway can be restored from a USB flash drive. These Application Notes present detailed information on how to perform the backup and restore operations.
  • Page 2 Avaya G250 and G350 Media Gateways support the backup and restore operations in Release 4.0 of the Avaya Communication Manager. The backup and restore operations are supported using the USB flash drive. When an Avaya G250 or G350 Media Gateway is replaced, the Media Gateway can be restored.
  • Page 3 Figure 2 summarizes the Media Gateway Backup/Restore Directory Structure, which is created when a backup is performed. When the Avaya Media Gateway is configured as a TFTP server for the Avaya 4600 IP telephones, the related TFTP files must be placed under the sub-directory IPPHONE.
  • Page 4 MM714v67.fdl 4601dbte1_82.bin auth-file.cfg MM711h20v67.fdl audio.bin Mmanalogv67.fdl GWANNC ann1.wav ann2.wav • • • ann256.wav Figure 2: Backup/Restore Directory Structure JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 4 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 5 C-LAN (TN799DP) HW01 FW017 MEDPRO (TN2302AP) HW11 FW107 Avaya G250L-DS1 Media Gateway 26.27.0 Avaya G350L Media Gateway 26.27.0 Avaya 4610 Series IP Telephones (H.323) 2.60 Avaya 9620 Series IP Telephone (H.323) 1.20 Avaya TFTP Server 3.6.1 Apache HTTP Server 2.0.54...
  • Page 6 DHCP Binding Nv-Ram Ip Address Binding To back up the Avaya G350 Media Gateway, insert a USB flash drive into the USB port on the Avaya G350 Media Gateway. Use the command show usb all to verify that the Avaya G350 Media Gateway detects the USB flash drive.
  • Page 7 Please refrain from any other operation during this time. For more information, use 'show backup status' command. Use the command show backup status to check the backup status. The Avaya G350 will copy the files into the appropriate directories shown in Figure 2. The following screen shows that startup_config.cfg and vpn_license-file.cfg are copied to the backup-G350 directory.
  • Page 8 MM directory. The announcement and ASG authentication files can be backed up, but are not shown in the sample. Note that the 46xx firmware files, gateway firmware, and the Embedded WEB image (for Avaya G350 Media Gateway only) also cannot be backed up.
  • Page 9 HW Vintage HW Suffix FW Vintage : 26.27.0 PMI IP address : 10.1.182.1 backup Files: ---------------- startup_config.cfg vpn_license.cfg IPPHONE/46xxupgrade.scr IPPHONE/46xxsettings.txt JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 9 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 10 Since all the data media modules on the Avaya G250 and G350 Media Gateways are part of the Avaya Media Gateway firmware, there is no separate firmware available for the data media module.
  • Page 11 The firmware for the Voice MMs can be downloaded from http://www.support.avaya.com from the Avaya Communication Manager CD. The administrator can put all MM files in the MM directory and the Avaya G350 Media Gateway will restore only the MM files for the installed modules. G350-012(super)# dir usbdevice0 Restore-G350-06IS50008465/MM...
  • Page 12 Do not remove usb mass storage device until the e nd of operation. Files restored: Type FileName Status ----------------------------------------------------------- swComponent g350_sw_26_27_0.bin license-file vpn_license.cfg startup-config startup_config.cfg Copying... JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 12 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 13 Files missing/error: auth-file auth-file.cfg Missing announcement announcement Missing JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 13 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 14 Media Gateway. • Restore all files The following screen shows the restore directory for the new Avaya G350 Media Gateway (serial number 06IS36816967). Note that the vpn_license.cfg is the VPN license file associated with the new Avaya G350 Media Gateway.
  • Page 15 Log into the System Administration Terminal (SAT) of Avaya Communication Manager. Change the serial number to the serial number of the new Media Gateway, and save translations. change media-gateway 12 Page 1 of MEDIA GATEWAY Number: 12 Registered? Type: g350 FW Version/HW Vintage: 26 .27 .0...
  • Page 16 MGC for additional status information. MEDIA MODULE DESCRIPTION: v4 ------------------------------------------------- Uptime(d,h:m:s): 0, 01:00:32 Type : MM340 Description : WAN Routing Media Module JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 16 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 17 Faults : No Fault Messages This is an MGC controlled Media Module, check the MGC for additional status information. JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 17 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 18 TDES Known Answer power-up self test passed SHA-1 Known Answer power-up self test passed HMAC-SHA1 Known Answer power-up self test passed Product type: Avaya G350 Media Gateway Release 26.27.0 Login: The file auth-file.cfg is missing or corrupted. JZ; Reviewed: Solution & Interoperability Test Lab Application Notes...
  • Page 19 Files missing/error: auth-file auth-file.cfg Missing announcement announcement Missing JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 19 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 20 10 phone-ImageC Phone Image b10d01b2_6.bin 10 phone-ImageD Phone Image a10d01b2_6.bin 10 dhcp-binding DHCP Binding Nv-Ram Ip Address Binding JZ; Reviewed: Solution & Interoperability Test Lab Application Notes 20 of 22 SPOC 4/7/2007 ©2007 Avaya Inc. All Rights Reserved. GWBackupRestore.doc...
  • Page 21 A complete restore directory structure can be built up based on the backup directory structure. When an Avaya G250 or G350 Media Gateway is replaced because of RMA or the flash memory is reset, the Avaya Media Gateway can be restored from the USB flash drive.
  • Page 22 2007 Avaya Inc. All Rights Reserved. © Avaya and the Avaya Logo are trademarks of Avaya Inc. All trademarks identified by ® and ™ are registered trademarks or trademarks, respectively, of Avaya Inc. All other trademarks are the property of their respective owners. The information provided in these Application Notes is subject to change without notice.

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G350