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Avaya G250 Overview

Avaya G250 Overview

Media gateway
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Download this manual See also: Administration Manual, Technical White Paper
Overview for the Avaya G250 and
the Avaya G350 Media Gateways
03-300435
Issue 2
February 2006

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Summary of Contents for Avaya G250

  • Page 1 Overview for the Avaya G250 and the Avaya G350 Media Gateways 03-300435 Issue 2 February 2006...
  • Page 2 Avaya support Avaya provides a telephone number for you to use to report problems or to ask questions about your product. The support telephone number is 1-800-242-2121 in the United States. For additional support telephone numbers, see the Avaya web site: http://www.avaya.com/support...

  • Page 3: Table Of Contents

    Secure file transfer for announcements ....G250 physical description ......
  • Page 4 Outside telephone lines ......Physical media — G250 ......
  • Page 5 Avaya analog telephones ......G250 specifications ........
  • Page 6 ........6 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 7: About This Document

    About this document This document provides an overview of the Avaya Branch Gateways (Avaya G250 and G350 Media Gateways). Purpose This guide contains information that you need to consider before implementing the Avaya G250 Media Gateway or Avaya G350 Media Gateway. Use this guide to learn what the Branch Gateways can do and to plan how you will deploy a Branch Gateway in your environment.

  • Page 8: Audience

    Downloading this book and updates from the web You can download the latest version of Overview for the Avaya G250 and Avaya G350 Media Gateways from the Avaya web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.

  • Page 9: Related Resources

    Related resources Related resources For more information on the Avaya G250 and G350 Media Gateways and related features, see the following books: Title Number Quick Start for Hardware Installation for the Avaya G250 03-300433 Media Gateway Quick Start for Hardware Installation for the Avaya G350...

  • Page 10: International

    Fax, send your comments to: ● 1-303-538-1741 Ensure that you mention the name and number of this book, Overview for the Avaya G250 and Avaya G350 Media Gateways, 03-300435. 10 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 11: Chapter 1: Introduction

    The G350 is designed for use in an eight to 40 user environment, aimed at branch offices with 16 to 24 stations. The G250 is designed for use in a two to 12 user environment, aimed at small branch offices with two to eight stations.

  • Page 12: Avaya G250 Media Gateway Overview

    PoE ports on the chassis. A media module slot supports either of two WAN media modules, for connection to a WAN. There are several models of the G250, with various port combinations for support of analog, BRI, or T1/E1 trunks or DCP telephones, as described below.
  • Page 13 - SNMP traps (v1 and v2 only) sent to the primary controller - SNMP v3 - SSH Authentication support - VPN support Provisioning ● - Avaya Communication Manager (CM) media server management - Extensive alarming and troubleshooting features - Modem access for remote administration Issue 2 February 2006...

  • Page 14: What's New In Release 3.1

    12. For a physical description of the various G250 models, refer to G250 physical description on page 18. Avaya G250/G350 Manager for G250 The Avaya G250/G350 Manager now supports the G250 as well as the G350. For more details, refer to Avaya G250/G350 Manager and Embedded Web Manager on page 54.

  • Page 15: Branch Gateway Feature Enhancements

    SLS survivability enhancements (G250 only) SLS is a configurable software module that allows a local G250 to provide a limited amount of MGC functionality when no link is available to the server, an LSP, or an Enterprise Survivable Server (ESS).

  • Page 16: Usb Port Supported In G250

    RSS notifications on page 17) USB port supported in G250 All models of the G250 now support the USB port for use with the Multitech MultiModemUSB MT5634ZBA-USB-V92 USB modem. Traceroute enhancements Traceroute is a well-known TCP/IP utility that helps system administrators to troubleshoot connectivity problems by enabling them to see the route packets are taking to a particular host.

  • Page 17: Caller Id On Call Waiting Support For Mm711, Mm714, And Mm716

    (SOC), where Avaya service representatives respond as necessary to any DoS attacks or related security issues. Secure file transfer for announcements The G250/G350 supports secure transfer of announcement files via SCP to and from the Voice Announcement Manager (VAL Manager). Issue 2 February 2006...

  • Page 18: G250 Physical Description

    4. Analog trunks 11. PoE LAN (ETH LAN PoE) ports 5. Analog line ports 12. Reset (RST) button 6. System LEDs 13. Alternate Software Bank (ASB) button 7. Console port 18 Overview for the Avaya G250 and Avaya G350 Media Gateways...
  • Page 19 G250 physical description Figure 2: The Avaya G250-BRI Media Gateway Chassis Figure notes: 1. V1 — ICC/LSP Slot 9. Console port 2. V2 — WAN Media Module Slot 10. USB port 3. Analog port LEDs 11. Contact Closure (CCA) port 4.
  • Page 20 15. Reset (RST) button 7. T1/E1 interface 16. Alternate Software Bank (ASB) button 8. Service For information about the different media modules that can be housed in the G250 media module slots, see Chapter 2: Optional components. Table 1: Fixed ports and buttons on the G250 front panel describes the functions of the fixed ports and buttons on the G250 front panel.
  • Page 21 G250 physical description Table 1: Fixed ports and buttons on the G250 front panel (continued) Port Description ISDN BRI TRUNK Two 4 wire S/T ISDN BRI (Basic Rate Interface) (G250-BRI Media 2B+D access ports with RJ-45 jacks. Each port Gateway) interfaces to the central office at the ISDN T reference point.

  • Page 22: G350 Physical Description

    16. RST button 8. Analog trunk 17. ASB button For information about the different media modules that can be housed in the G350 media module slots, see Chapter 2: Optional components. 22 Overview for the Avaya G250 and Avaya G350 Media Gateways...
  • Page 23 G350 physical description Table 2: Fixed ports and buttons on the G350 front panel describes the functions of the fixed ports and buttons on the G350 front panel. Table 2: Fixed ports and buttons on the G350 front panel Port/Button Description TRUNK An analog trunk port.
  • Page 24 Introduction 24 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 25: Chapter 2: Optional Components

    Unlike the G350, the Avaya G250 Media Gateway LAN switching and voice ports are built into the G250’s chassis. However, the G250’s WAN and call controller options are modular, and accommodate the G350’s data WAN media modules, as well as the S8300 media server.

  • Page 26: S8300 Media Server

    The S8300 media server is a Pentium-based processor that runs a Linux operating system. The S8300 runs Avaya Communication Manager (CM) to provide call control services to the G350. The G350 is compatible with Avaya CM from version 2.1 onwards and backwards compatible with Avaya CM 2.0.
  • Page 27 - SNMP access to configure trap destinations and stop and start the master agent - S8300 Media Server configuration information and upgrade access - The ability to download the Avaya Native Configuration Manager from the S8300 Media Server to a PC on the LAN Linux operating system (Red Hat v8.x).

  • Page 28: Telephony Media Modules

    The MM714 analog media module provides four analog telephone ports and four analog trunk ports. Note: The four analog trunk ports can not be used for analog DID trunks. Instead, the Note: four analog line ports must be used. 28 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 29: Mm716 Analog Media Module

    Supported media modules in the G350 Figure 8: The MM714 media module The MM714 provides you with the capability to configure any of the four trunk ports as: A loop start or a ground start central office trunk with a loop current of 18 to 120 mA ●...

  • Page 30: Mm312 Dcp Media Module

    ● Ring voltage generation for a variety of international frequencies and cadences ● The MM716 is compatible with Avaya CM version 2.0 and higher, and G350 firmware version 25.0.0 and higher. MM312 DCP media module The MM312 DCP media module provides 24 Digital Communications Protocol (DCP) ports with RJ-45 jacks.

  • Page 31: Mm710 E1/T1 Media Module

    Supported media modules in the G350 Figure 12: The MM717 media module MM710 E1/T1 media module The MM710 T1/E1 media module terminates a T1 or E1 trunk. The MM710 has a built-in Channel Service Unit (CSU) so an external CSU is not necessary. The CSU is only used for the T1 circuit.

  • Page 32: Mm722 Bri Media Module

    MM340 E1/T1 WAN media module The MM340 E1/T1 WAN media module provides a WAN access port for the connection of an E1 or T1 WAN. Figure 16: The MM340 media module 32 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 33: Mm342 Usp Wan Media Module

    V.35/ RS449 ● X.21 ● For these connections, one of the following cables is necessary: Avaya Serial Cable DTE V.35 (USP to V.35) ● Avaya Serial Cable DTE X.21 (USP to X.21) ● Figure 17: The MM342 media module LAN media modules...

  • Page 34: Mm316 Lan Media Module

    Automatic recovery from no-load shutdown ● Figure 19: The MM316 media module The MM316 is compatible with Avaya CM version 2.0 and higher, and G350 firmware version 25.0.0 and higher. For more information about PoE, see Power over Ethernet (PoE) on page 46.

  • Page 35: Media Module Slot Configurations In The G350

    Media module slot configurations in the G350 Media module slot configurations in the G350 When choosing a combination of media modules to install in the G350 chassis, consider the slots in which each module type can be housed, and the limitations and recommendations regarding combinations of media modules.

  • Page 36: Combination Limitations In The G350

    CAUTION: The MM340 and MM342 media modules are not supported by the Avaya G700 CAUTION: Media Gateway. Do not insert an MM340 or MM342 media module into an Avaya G700 Media Gateway. For information about the WAN media modules, see WAN media modules on page 32.

  • Page 37: Chapter 3: Summary Of Services

    Chapter 3: Summary of services This chapter provides a summary of the services offered by the Branch Gateway (G250 or G350). It contains the following sections: Media gateway services. Describes the services the Branch Gateway provides as a media ●...

  • Page 38: Voice Over Ip (Voip)

    VoIP on an Ethernet connection. Both the G250 and the G350 provide VoIP services over the LAN and WAN. The G350 supports the G.711 codec for up to 32 concurrent calls and the G.729 codec for up to 16 concurrent calls.

  • Page 39: Voice Software

    Telephones must be connected to the correct type of port for the telephone type. Different types of telephone ports are provided by fixed ports on the G250 front panel. The table below lists which ports you can use to connect each type of telephone. See G250 physical description page 18 for more information about each type of port.

  • Page 40: Voice Software

    DCP telephones DCP ports on the G250-DCP front panel. Voice software The G250 supports telephone calls between a computer on the network running Avaya Softphone software and analog/DCP telephones connected to the G250. Outside telephone lines The table below lists which ports you can use to connect each type of outside line. See...

  • Page 41: Supported Media Servers

    Media gateway services Supported media servers The MGCs supported by the Branch Gateway include both ECCs and ICCs. Both the G250 and the G350 support the following MGCs: Table 10: MGCs supported by the Avaya G250 and G350 Media Gateways...

  • Page 42: Mgc Management

    Provisioning and Installation Manager (PIM). Alternatively, SLS can be configured from the individual Branch Gateway itself using the CLI. SLS is supported as follows in the various models of the G250: G250-Analog. Supported for all analog interfaces.
  • Page 43 Media gateway services Avaya (CM) is an open, scalable, highly reliable, and secure telephony application. Avaya CM provides user and system management functionality, intelligent call routing, application integration and extensibility, and enterprise communications networking. Avaya CM offers over 500 features, in the following categories: Telephony features ●...

  • Page 44: Additional Features

    In the G350, the fixed analog trunk port (TRUNK - V701) to the first analog line port ● (LINE - V702) In the G250-Analog, the fourth fixed analog trunk port (TRUNK - V304) to the first line port ● (LINE - V305) In the G250-BRI, the fixed analog trunk port (TRUNK - V301) to the first analog line port ●...

  • Page 45: Contact Closure

    The Branch Gateway supports fax, modem, and TTY over IP. LAN services You can use both the Avaya G250 Media Gateway and the Avaya G350 Media Gateway as a LAN switch. You can also integrate the Branch Gateway into an existing LAN. This section...

  • Page 46: Physical Media

    Ethernet connection (PoE). The ports support the connection of IP phones and wireless access points, which you may want to power through the G350. In the G250, PoE service is provided by eight fixed ETH LAN PoE ports on the chassis. Note: The G250-DCP does not provide PoE service.

  • Page 47: Vlans

    In the G250, all Ethernet ports except the WAN ETH port ● Both the G250 and the G350 support up to eight VLANs. The following VLAN features are supported: VLAN port grouping. Port VLANs can be used to group LAN ports into logical groups.

  • Page 48: Port Redundancy

    G250 and G350 front panels. You can also use the fixed WAN port to connect a computer or other endpoint data device to the Branch Gateway. 48 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 49: Wan Features

    MM340 PPPoE Chassis WAN features The G350 supports the following WAN features. The G250 also supports these features, except where otherwise noted. Traffic shaping. The traffic shaping function estimates the parameters of the incoming ● traffic and takes action if it measures traffic exceeding agreed parameters. The action could be to drop the packets or mark them as being high drop priority.
  • Page 50 PSTN as an alternative to the WAN interface under certain definable conditions. In providing an alternate routing mechanism, IGAR preserves the internal makeup of the call so that the call can be successfully terminated to its original internal destination. 50 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 51: Routing Features

    WAN services Routing features Both the G250 and the G350 have an internal router. You can configure the following routing features on the router: Interfaces ● Routing table ● ● GRE tunneling ● DHCP and BOOTP relay ● DHCP server ●...
  • Page 52 Summary of services 52 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 53: Chapter 4: Management

    Avaya G250 and Avaya G350 Command Line Interfaces You can use the Avaya G250 or Avaya G350 CLI to configure the Branch Gateway and its media modules. The CLI is a textual command prompt interface. It is similar to the CLI of many other network devices.

  • Page 54: Avaya G250/G350 Manager And Embedded Web Manager

    The Avaya G250/G350 Manager is a web-enabled graphical administration tool for configuring a single G250 or G350 device. You can use Avaya G250/G350 Manager to configure the G250 or G350 chassis and media modules. You can also use it for status monitoring and troubleshooting.

  • Page 55: Security Features

    G350, you can enable 802.1x on the MM314 and MM316 media modules’ 10/100 Ethernet ports. On the G250, you can enable 802.1x on the eight Ethernet LAN PoE ports located on the G250’s front panel. The 802.1x protocol standard is extended to support an optional mode for authenticating multiple supplicants.

  • Page 56: Alarms And Troubleshooting

    ● Front panel LEDs LEDs on the front panel of the G250 and G350 and their media modules give a quick overall understanding of the health of the system and subsystems. When alarms or problems occur, LEDs indicate that a technician’s attention is needed.

  • Page 57: Snmp

    A limited history of the QoS metric statistics is stored on the Branch Gateway for active and terminated RTP streams. Statistics can be displayed via the G250/G350 CLI. In addition, the Branch Gateway can be configured to send SNMP traps to the SNMP trap manager on the media server at the termination of each RTP stream that has QoS problems.

  • Page 58: Converged Network Analyzer (Cna) Test Plug

    LAN to other stations attached to the same LAN. These can be reported to the management station via SNMP MIBs. On the G250, LLDP is supported on all the Ethernet LAN ports on the chassis. On the G350, LLDP is supported on the Ethernet LAN ports located on the MM314 and MM316 media modules.

  • Page 59: Chapter 5: Documentation

    Chapter 5: Documentation The following documentation is available to help you implement the Branch Gateway (G250 or G350) in your environment: Installing and Upgrading the Avaya G250 Media Gateway, 03-300434. Describes how to ● install and upgrade the G250, prepare the G250 for software configuration, and perform some basic configurations.
  • Page 60 Documentation 60 Overview for the Avaya G250 and Avaya G350 Media Gateways...
  • Page 61 Appendix A: G250 and G350 capacities The following table shows you the maximum media gateway capacities supported by the G250. CAUTION: Some capacities may change. For the most up-to-date list, see System CAUTION: Capacities Table for Avaya Communication Manager on Avaya Media Servers, 555-245-601.
  • Page 62 16 (G250-DCP, G250-DS1) Miscellaneous Fax capacity Simultaneous fax transmissions using VoIP resources. Touch-tone recognition (TTR) Receivers Tone Generation As much as necessary for all TDM calls. 2 of 3 62 Overview for the Avaya G250 and Avaya G350 Media Gateways...
  • Page 63 Table 12: G250 Gateway capacities (continued) Description Capacity Comments Announcements (VAL) 6 playback channels for playing announcements. 10 minutes for G711-quality stored announcements and up to five minutes for music-on-hold. 3 of 3 The following table shows you the maximum media gateway capacities supported by the G350.
  • Page 64 Maximum number of E1/T1 voice trunks Maximum number of concurrent calls over WAN terminating in legacy stations/PSTN trunks directly connected to a gateway 2 of 3 64 Overview for the Avaya G250 and Avaya G350 Media Gateways...
  • Page 65 Table 13: G350 gateway capacities (continued) Description Capacity Comments Simultaneous two-way 32 – G.711 Simultaneous two-way conversations conversations from IP phone to limited by the VoIP engine, including 16 – G.729a/ legacy telephone or trunk. call progress tones. G723 Transcoding from G.711 to G.729 Simultaneous 2-way conversations.
  • Page 66 Busy Hour Calls (Maximum, non-call center) 10,000 Locations 2 of 2 For a complete list of capacities, see System Capacities Table for the Avaya Communication Manager on Avaya Media Servers, 555-233-605. 66 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 67: Avaya Ip Telephones

    The Avaya 4630 IP and 4630SW IP Screenphones cannot be powered via PoE Note: ports. Avaya DCP digital telephones The G250-DCP and the DCP media modules supported by the G350 support the following DCP telephones: Note: The G250 does not support DCP media modules, although the G250-DCP Note: includes DCP ports on its chassis.

  • Page 68: Avaya Analog Telephones

    The Branch Gateways support the following Avaya analog telephones: Avaya 6211 Analog Telephone ● Avaya 6219 Analog Telephone ● Avaya 2500 and the Avaya 2554 Analog Terminals ● 2520 Explosive Atmosphere Telephone ● 68 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 69: G250 Specifications

    Appendix C: G250 technical specifications G250 specifications The table of technical specifications provides detailed information on the physical dimensions and tolerances of the Avaya G250 Media Gateway: Table 15: Avaya G250 Media Gateway specifications Description Value Height 2U (3.5 in., 88 mm) Width 17.3 in.

  • Page 70: Power Cord Specifications

    The attachment plug must bear the safety agency certifications mark(s) for the region/ country of installation. Media module specifications The following table shows the specifications of the media modules supported by the G250: Table 16: Media modules Description Value...

  • Page 71: G350 Specifications

    Appendix D: G350 technical specifications G350 specifications The table of technical specifications provides detailed information on the physical dimensions and tolerances of the Avaya G350 Media Gateway: Table 17: Avaya G350 Media Gateway specifications Description Value Height 5.25 in. (133.3 mm) Width 19 in.

  • Page 72: Power Cord Specifications

    MM312, MM314, and MM316 media modules Height 4.4 cm Width 39 cm Depth 31 cm Weight 3-4 kg Other media modules Height 2 cm Width 17 cm Depth 31 cm Weight 300-400 grams 72 Overview for the Avaya G250 and Avaya G350 Media Gateways...

  • Page 73: Index

    ASB (G250) ... . . ETH LAN POE ports, G250 ....ASB (G350) .
  • Page 74 ....media modules ....MM710 features 74 Overview for the Avaya G250 and Avaya G350 Media Gateways...
  • Page 75 ..... . G250 ..Outside telephone lines for G250 ..... . G350 .
  • Page 76 ..... G350 ....TTY over IP 76 Overview for the Avaya G250 and Avaya G350 Media Gateways...

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