Nortel Contact Center Multimedia Installation And Maintenance Manual page 265
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Requesting a text chat session
The requestTextChat.jsp page is the HTML form that customers use to request a
text chat session. The getWebSkillsets_WSClient.jsp page shows the list of Web
communications skillsets retrieved by the getAllWebSkillsets Web method.
Installation and Maintenance Guide
Using the Web communications customer interface
265
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