Appendix D - Troubleshooting Tips
Appendix D
Troubleshooting Guide
Display Messages During Verification
Table 18: Display Messages During Verification
Message
PLACE HAND
ID VERIFIED
REMOVE HAND
TRY AGAIN
ID REFUSED
ENTER ID
If the display shows TRY AGAIN, you are not verified. You may have made
•
an error in entering your ID number or in placing your hand on the platen.
Re-enter your ID number and try again, taking care to follow proper hand
placement rules (see 64).
If the display shows TIME RESTRICTION, you are not authorized to punch
•
in at this time. If this seems to be in error, contact your supervisor about time
restrictions.
After a pre-programmed number of denied attempts, an ID number will no
•
longer be accepted and the display will appear as follows:
94
Various messages can appear on the HandPunch's dispaly during
hand verification. These messages are defined in Table 18 below.
The platen is ready to receive your hand for verification.
You are verified, proceed.
Remove your hand and place it on the platen again.
Follow proper hand placement rules.
Your attempt was rejected. Repeat verification following
proper hand placement rules.
Your rejections exceeded the maximum number of tries
allowed. Wait until another employee has verified and try
again or call your supervisor.
You entered your ID number incorrectly or your access
time is restricted.
ID INVALID
TEMPORARILY
Definition