[Sysname-voice-ivr-node11] operation 1 goto-node 12
[Sysname-voice-ivr-node11] quit
[Sysname-voice-ivr] node 12 service
[Sysname-voice-ivr-node12] operation 1 goto-node 10
Analysis
After the # key is pressed, the IVR process jumps to node 10, and then jumps to node 11, node 12,
and jumps back to node 10 again. Node 10 is the loopback node that causes the termination of the
call.
Solution
Modify the configuration for node 10, such as configuring a calling operation for it.
Node depth exceeds eight levels
Symptom
When the IVR process jumps to node 8, the call is terminated.
Following are the configurations:
[Sysname-voice-dial] entity 300 ivr
[Sysname-voice-dial-entity300] match-template 300
[Sysname-voice-dial-entity300] ivr-root 1
[Sysname-voice-dial-entity300] quit
[Sysname-voice-dial] quit
[Sysname-voice] ivr-system
[Sysname-voice-ivr] node 1 jump
[Sysname-voice-ivr-node1] user-input # goto-node 2
[Sysname-voice-ivr-node1] quit
[Sysname-voice-ivr] node 2 jump
[Sysname-voice-ivr-node2] user-input # goto-node 3
[Sysname-voice-ivr-node2] quit
[Sysname-voice-ivr] node 3 jump
[Sysname-voice-ivr-node3] user-input # goto-node 4
[Sysname-voice-ivr-node3] quit
[Sysname-voice-ivr] node 4 jump
[Sysname-voice-ivr-node4] user-input # goto-node 5
[Sysname-voice-ivr-node4] quit
[Sysname-voice-ivr] node 5 jump
[Sysname-voice-ivr-node5] user-input # goto-node 6
[Sysname-voice-ivr-node5] quit
[Sysname-voice-ivr] node 6 jump
[Sysname-voice-ivr-node6] user-input # goto-node 7
[Sysname-voice-ivr-node6] quit
[Sysname-voice-ivr] node 7 jump
[Sysname-voice-ivr-node7] user-input # goto-node 8
[Sysname-voice-ivr-node7] quit
[Sysname-voice-ivr] node 8 jump
[Sysname-voice-ivr-node8] user-input # goto-node 9
[Sysname-voice-ivr-node8] quit
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