Configuring A Call Node - HP FlexNetwork MSR Series Configuration Manual

Configuring a Call node

Use Call nodes to configure the secondary call function. You can configure two kinds of dial plans for
a Call node: normal secondary call and extension secondary call. If you configure both dial plans for
a Call node, the extension secondary call plan takes precedence over the normal secondary call plan,
that is, after the subscriber dials the secondary call number, the system matches it with the extension
secondary call numbers first, and then matches it with the normal secondary call numbers.
To handle input errors and input timeouts, configure error processing and timeout processing
methods for a node. If you do not configure the methods, global processing methods apply.
A timeout under a Call node is different from that under a Jump node. A timeout under a Call node
can be either a timeout before the first dial or after the first dial. If the timeout happens before the first
dial, the system applies the timeout processing method. If the timeout happens after the first dial, the
system applies the input error processing method. Therefore, the timeout processing method
configured for a node is used to handle the timeout before the first dial. After the first dial, the timeout
time for the next dial is 10 seconds by default.
To configure a Call node:
Step
1. Enter system view.
2. Enter voice view.
3. Enter IVR management view.
4. Enter Call node view.
5. Configure a dial plan for the
call node.
6. Configure a dial prefix for the
call node.
7. Specify the audio file that will
be played to the subscriber
when the node is waiting for
the subscriber to press keys.
8. Configure the input error
processing method for the
node.
9. Configure the input timeout
processing method for the
node.
Command
system-view
voice-setup
ivr-system
node node-id call
•
Configure an extension
secondary call for the node
extension
extension-number call
corresponding-number
•
Configure the normal
secondary call number
match mode for the node
call-normal { length
number-length | matching |
terminator character }
dial-prefix string
media-play media-id
[ play-times ] [ force ]
input-error { end-call |
goto-pre-node | goto-node
node-id } [ media-play media-id
[ play-times ] | repeat
repeat-times ] *
timeout { end-call |
goto-pre-node | goto-node
node-id } [ expires seconds |
media-play media-id
[ play-times ] | repeat
repeat-times ] *
290
Remarks
N/A
N/A
N/A
N/A
Use either method.
Optional.
By default, no dial prefix is
configured.
Optional.
Not configured by default.
Optional.
Not configured by default.
Optional.
Not configured by default.