Monitoring local interfaces ································································································· 266
Configuring fax over IP ·································································· 270
FoIP protocols and standards ··································································································· 270
Fax flow ······························································································································· 270
FoIP configuration task list ······································································································· 271
Enabling CNG fax switchover ····························································································· 274
Enabling ECM for fax ······································································································· 274
Configuring T.38 faculty description compatibility ··································································· 278
FoIP configuration examples ···································································································· 280
Configuring FoIP ············································································································· 280
Overview ······························································································································ 284
Advantages ·························································································································· 284
Customizable voice prompts ······························································································ 284
Various codecs ··············································································································· 284
Flexible node configuration ································································································ 284
Customizable process ······································································································ 284
Successive jumping ········································································································· 285
Error processing methods ································································································· 285
Timeout processing methods ····························································································· 285
Various types of secondary calls ························································································· 285
Hardware compatibility with customizable IVR ·············································································· 285
Customizable IVR configuration task list ····················································································· 285
Creating an IVR voice entity ······························································································ 286
Configuring an IVR voice entity ·························································································· 286
Configuring IVR processing methods globally ·············································································· 288
Creating an IVR node ············································································································· 289
Configuring a Call node ···································································································· 290
Configuring a Jump node ·································································································· 291
Configuring a Service node ······························································································· 291
Customizable IVR configuration examples ··················································································· 292
Configuration example for three types of nodes ····································································· 303
Troubleshooting IVR ··············································································································· 306
Invalid node ··················································································································· 306
Loopback node ··············································································································· 306
Matching mistake 1 ·········································································································· 308
Matching mistake 2 ·········································································································· 308
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