Technical Support Commands - D-Link DGS-3700 Series Reference Manual

DGS-3700 Series Layer 2 Managed Gigabit Ethernet Switch CLI Reference Guide
T S
ECHNICAL
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The Switch technical support commands in the Command Line Interface (CLI) are listed (along with the
appropriate parameters) in the following table.
C
OMMAND
show tech_support
upload
tech_support_toTFTP
Each command is listed, in detail, in the following sections.
show tech_support
Purpose
Syntax
Description
Parameters
Restrictions
NOTE: The Switch may become unaccessable when dumping the tech support data.
NOTE: The management session may time out if the dumping tech support data takes longer
than the configured session timeout period. It's strongly recommended to set the serial port
time out to never and to disable the auto disconnection of the console session.
Example usage:
To display technical support information:
upload tech_support_toTFTP
Purpose
Syntax
Description
Parameters
Restrictions
C
UPPORT OMMANDS
P
ARAMETERS
<ipaddr> <path_filename 64>
To display technical support information.
show tech_support
This command is used to display technical support information. It is especially useful
for technical support personnel that need to view the overall device operation
information
None.
Only Administrator and Operator-level users can issue this command.
To upload technical support information to a TFTP server.
upload tech_support_toTFTP <ipaddr> <path_filename 64>
This command is used to upload technical support information to a TFTP server. This
command can be interrupted by Ctrl – C or ESC when it is executing.
<ipaddr> - Specify the IPv4 address of the TFTP server.
<path_filename 64> - Specify the file name of the technical support information file
sent to the TFTP server. The maximum size of the file name is 64 characters.
Only Administrator and Operator-level users can issue this command.
show
tech_support.TXT
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