Logger Diagnostic Files - Polycom RealPresence 800s Administrator's Manual

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Logger Diagnostic Files

The Logger utility is a troubleshooting tool that continually records MCU system messages
and saves them to files in the MCU hard drive. For each time interval defined in the system,
a different data file is created. The files may be retrieved from the hard drive for off-line
analysis and debugging purposes.
The Logger utility is activated at the MCU startup. The Logger is disabled when the MCU is
reset manually or when there is a problem with the Logger utility, e.g. errors on the hard
drive where files are saved. In such cases, data cannot be retrieved.
When the MCU is reset via the Collaboration Server, the files are saved on the MCU hard
drive.
To access the Logger Diagnostic Files:
>> On the Collaboration Server menu, click Administration > Tools > Logger Diagnostic
Polycom, Inc.
Table 20-23 Notification Settings Parameters (Continued)
Field
Fault List Updated
Enable/Disable All Notifications or Custom to select specific notifications to display.
Click OK.
Files.
Description
Updates you when the faults list is updated (new faults are added or
existing faults are removed).
Chapter 20-MCU Administration and Utilities
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