Default Ivr Prompts And Messages - Polycom RealPresence 800s Administrator's Manual

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Default IVR Prompts and Messages

The system is shipped with the following audio prompts and messages:
Table 17-12
Default IVR Messages
Message Type
Message Text
General Welcome
"Welcome to unified conferencing."
Message
Chairperson
"For conference Chairperson Services,
Identifier Request
Press the Pound Key. All other
participants please wait..."
Request
"Please enter the Conference
Chairperson
Chairperson Password. Press the
Password
pound key when complete."
Retry Chairperson
"Invalid chairperson password. Please
Password
try again."
Request
"Please enter the conference password.
Password
Press the pound key when complete."
Retry Password
"Invalid conference password. Please
try again."
Request Digit
"Press any key to enter the conference."
Request Billing
"Please enter the Billing code. Press the
Code
pound key when complete."
Requires
"Please wait for the chairperson to join
Chairperson
the conference."
Chairperson Exit
"The chairperson has left the
conference."
Note: The
TERMINATE_CONF_AFTER_CHAIR_
DROPPED flag must be enabled to play
this message.
Polycom, Inc.
When Played
File Name
The participant
General_Welcome.wav
enters the
conference IVR
queue
The participant is
Chairperson_ Identifier.wav
asked to self-
identify as the
chairperson
The participant is
Chairperson_Password.wav
asked for the
chairperson
password
A participant
Chairperson_
enters an incorrect
Password_Failure.wav
Chairperson
password
A participant is
Conference_ Password.wav
requested to enter
the conference
password
An incorrect
Retry_ Conference_
conference
Password.wav
password is
entered
A participant is
Request_Digit.wav
requested to press
any key
A participant is
Billing_Code.wav
asked to enter a
billing code
A participant
Requires Chairperson.wav
attempts to join a
conference prior to
the Chairperson
joining
The chairperson
Chairperson_Exit.wav
has left the
conference.
Chapter 17-IVR Services
17-31

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