Polycom RealPresence 800s Administrator's Manual page 357

Collaboration server
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Polycom, Inc.
Table 17-2 lists the Message Types for each category:
Table 17-2
IVR Message Types by Message Category
Message
Message Type
Category
Conference
Request Conference
Password
Password
Request Conference
Password Retry
Request Digit
Welcome
Welcome Message
Message
Conference
Request Chairperson
Chairperson
Identifier
Request Chairperson
Password
Request Chairperson
Password Retry
General
Messages played for system related event notifications, for example,
notification that the conference is locked. Upload the files for the voice
messages that are played when an event occurs during the conference. For
more information, see "Conference IVR Service Properties - General Voice
Messages" on page 17-12.
Billing Code
Requests the chairperson to enter the conference Billing Code.
Roll Call
Not applicable.
Conference
Requests the participant to enter the required Conference ID to be routed to
ID
the destination conference.
Click Upload File to upload the appropriate audio file to the MCU.
The Install File dialog box opens.
Enter the file name or click the Browse button to select the audio file to upload.
The Select Source File dialog box opens.
Message
Requests the participant to enter the conference
password.
A participant who enters an incorrect password is
requested to enter it again.
Requests the participant to enter any digit in order to
connect to the conference. Used for dial-out
participants to avoid answering machines in the
conference.
The first message played when the participant
connects to the conference or Entry Queue.
Requests the participants to enter the chairperson
identifier key.
Requests the participant to enter the chairperson
password.
When the participant enters an incorrect chairperson
password, requests the participant to enter it again.
Chapter 17-IVR Services
17-5

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