Polycom RealPresence 800s Administrator's Manual page 554

RealPresence Collaboration Server 800s Administrator's Guide
Table B-1 Active Alarms (Continued)
Alarm Code
Central signaling component failure
Central Signaling indicating Faulty status
Central Signaling indicating Recovery
status
Central Signaling startup failure
Conference Encryption Error
Configuration of external database did not
complete.
CPU IPMC software was not updated.
CPU slot ID not identified
D channel cannot be established
DEBUG mode enabled
DEBUG mode flags in use
DMA not supported by IDE device
DNS configuration error
DNS not configured in IP Network Service
Encryption Server Error. Failed to
generate the encryption key
Error in external database certificate
B-2
Alarm Description
Possible explanations:
•
Central signaling component failure; unit type:
[NonComponent\CSMngnt\CSH323\CSSIP]
•
Central signaling component failure; unit type: (invalid:
[NonComponent\CSMngnt\CSH323\CSSIP])
•
Central signaling component failure - Invalid failure type. Unit id: [id], Type:
[NonComponent\CSMngnt\CSH323\CSSIP], Status:
[Ok\Failed\Recovered]
•
Central signaling component failure - Invalid failure type
Central signaling failure detected in IP Network Service.
Central Signaling component is down.
Check the configuration of the external DB.
Turn off the MCU and then turn it on.
The CPU slot ID required for Ethernet Settings was not provided by the Shelf
Management.
Possible explanations:
•
System is running in DEBUG mode.
•
System DEBUG mode initiated.
In this mode, additional prints are added and Startup and Recovery Conditions
are different then Non Debug Mode.
Change the DEBUG_MODE flag value to NO and reset the Collaboration
Server.
The system is using the DEBUG CFG flags.
Possible explanations:
•
DMA (direct memory access) not supported by IDE device: Incompatible
flash card / hard disk being used.
•
Flash card / hard drive are not properly connected to the board / one of the
IDE channels is disconnected.
•
DMA was manually disabled for testing.
Check the DNS configuration.
Configure the DNS in the IP Network Services.
FIPS 140 test failed while generating the new encryption key.
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