Polycom RealPresence 800s Administrator's Manual page 369

22 To modify the DTMF code or permission:
By default, the Secure, Unsecure Conference and Show Number of Participants options are enabled
in the Conference IVR Service. These options can be disabled by removing their codes from the
Conference IVR Service.
•
•
23 Click the Operator Assistance tab.
24 Select Enable Operator Assistance to enable operator assistance when the participant
Polycom, Inc.
Table 17-9 New Conference IVR Service Properties - DTMF Codes
Operation
Pause Recording
Secure Conference
Unsecured Conference
Request individual assistance
Request assistance for conference
Request to Speak
a In the DTMF Code column, in the appropriate entry enter the new code.
b In the Permission column, select from the list who can use this feature (Everyone or
just the Chairperson).
To disable the Text Indication option in the DTMF Code column, clear the DTMF code (*88) of
Show Number of Participants from the table.
To disable the Secure Conference options, in the DTMF Code column, clear the DTMF codes of
both Secured Conference (*71) and Unsecured Conference (#71) from the table.
The Operator Assistance dialog box opens.
requires or requests help during the connection process to the conference or during the
conference.
DTMF String Permission
*1 Chairperson
*71 Chairperson
#71 Chairperson
*0
Everyone
00 Chairperson
99 Everyone
Chapter 17-IVR Services
17-17