Participant Alerts List - Polycom RealPresence 800s Administrator's Manual

The following icons and statuses are displayed in the Participant Status column:
Table 10-2
Icon
When the Operator moves the participant to the Operator conference for individual assistance
the participant Status indications are cleared.

Participant Alerts List

The Participant Alerts list contains all the participants who are currently waiting for operator
assistance.
Participants are automatically added to the Participants Alerts list in the following
circumstances:
•
•
This list is used as reference only. Participants can be assisted and moved to the Operator
conference or the destination conference only from the Participants list of the Entry Queues or
ongoing conference where they are awaiting assistance.
The participants are automatically removed from the Participant Alerts list when moved to
any conference (including the Operator conference).
Polycom, Inc.
Participants List Status Column Icons and Indications
Status Indication
Awaiting Individual
Assistance
Awaiting Conference
Assistance
The participant fails to connect to the conference by entering the wrong conference ID
or conference password and waits for the operator's assistance
The participant requests Operator's Assistance during the ongoing conference
Chapter 10-Operator Assistance & Participant Move
Description
The participant has requested the operator's
assistance for himself/herself.
The participant has requested the operator's
assistance for the conference. Usually this means
that the operator is requested to join the conference.
10-13