Polycom RealPresence 800s Administrator's Manual page 7

Reservations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-1
Operator Assistance & Participant Move . . . . . . . . . . . . . . . . . . . . . . . . . . . 10-1
Polycom, Inc
Adding a Participant to the Address Book ................................................................. 8-6
Adding a New participant to the Address Book Directly ........................................ 8-7
Adding a Participant from an Ongoing Conference to the Address Book .......... 8-12
Modifying Participants in the Address Book ........................................................... 8-13
Deleting Participants from the Address Book .......................................................... 8-14
Copying or Moving a Participant .............................................................................. 8-14
Searching the Address Book ....................................................................................... 8-16
Filtering the Address Book ......................................................................................... 8-16
Filtering Address Book Data Using a Predefined Pattern .............................. 8-16
Filtering Address Book Data Using a Custom Pattern ................................... 8-17
Clearing the Filter ................................................................................................. 8-19
Obtaining the Display Name from the Address Book .................................................... 8-20
Guidelines ...................................................................................................................... 8-20
Enabling and Disabling the Obtain Display Name from Address Book
Feature ............................................................................................................................ 8-20
Importing and Exporting Address Books ......................................................................... 8-21
Exporting an Address Book ........................................................................................ 8-21
Importing an Address Book ........................................................................................ 8-21
Integrating the Global Address Book (GAB) of Polycom RealPresence Resource
Manager (XMA) or Polycom CMA™ with the Collaboration Server ........................... 8-22
Guidelines ........................................................................................................................ 9-1
System ...................................................................................................................... 9-1
Resources ................................................................................................................. 9-1
Reservations ............................................................................................................ 9-2
Using the Reservation Calendar ........................................................................................... 9-3
Toolbar Buttons ....................................................................................................... 9-4
Reservations Views ........................................................................................................ 9-4
Week View ............................................................................................................... 9-5
Day View ................................................................................................................. 9-5
Today View ............................................................................................................. 9-5
List View .................................................................................................................. 9-5
Changing the Calendar View ....................................................................................... 9-6
Scheduling Conferences Using the Reservation Calendar ............................................... 9-8
Creating a New Reservation ......................................................................................... 9-8
Managing Reservations ....................................................................................................... 9-14
Guidelines ...................................................................................................................... 9-14
Viewing and Modifying Reservations ....................................................................... 9-14
Using the Week and Day views of the Reservations Calendar ..................... 9-14
Adjusting the Start Times of all Reservations .......................................................... 9-16
Deleting Reservations .................................................................................................. 9-17
Searching for Reservations using Quick Search ...................................................... 9-18
Operator Conferences .......................................................................................................... 10-1
Defining the Components Enabling Operator Assistance ..................................... 10-3
Defining a Conference IVR Service with Operator Assistance Options ....... 10-3
Defining an Entry Queue IVR Service with Operator Assistance Options .. 10-5
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