Defining A Conference Profile For An Operator Conference - Polycom RealPresence 800s Administrator's Manual

Polycom® RealPresence Collaboration Server 800s Administrator's Guide
9
10 In the Video Welcome Slide list, select the video slide that will be displayed to
11 Click the Operator Assistance tab.
12 Select Enable Operator Assistance to enable operator assistance when the participant
13 In the Operator Assistance Indication Message field, select the audio message to be played
If the audio file was not uploaded prior to the definition of the IVR Service or if you want to add new
audio files, click Add Message File to upload the appropriate audio file to the Collaboration Server.
14 Click OK to complete the Entry Queue IVR Service definition.

Defining a Conference Profile for an Operator Conference

1
10-6
Click the Video Services tab.
The New Entry Queue IVR Service - Video Services dialog box opens.
participants connecting to the Entry Queue. The slide list includes the video slides that
were previously uploaded to the MCU memory.
The Operator Assistance dialog box opens.
requires or requests help during the connection process.
when the participant requests or is waiting for operator's assistance.
The new Entry Queue IVR Service is added to the IVR Services list.
In the RealPresence Collaboration Server Management pane, click Conference Profiles.
Polycom, Inc.