Testing Your Workstation - Polycom RealPresence 800s Administrator's Manual

•
•
•

Testing your Workstation

To ensure that your workstation can display the video preview window:
1
2
3
4
5
Polycom, Inc.
DirectX is installed
DirectDraw Acceleration must be enabled and no other application is using the video
resource
Hardware acceleration must be enabled
In Windows, click Start > Run.
The Run dialog box opens.
In the Open field, type dxdiag and press the Enter key or click OK.
A confirmation message is displayed.
Click Yes to run the diagnostics.
The DirectX Diagnostic Tool dialog box opens.
Click the Display tab.
To be able to display the video preview window, the DirectDraw Acceleration and
Direct3D Acceleration options must be Enabled.
If the video card installed in the PC does not support DirectDraw Acceleration, a black
window may be viewed in the Video Preview window.
Click the Exit button.
Chapter 3-Additional Conferencing Information
3-21