Logger Diagnostic Files - Polycom RealPresence RMX 1500 Administrator's Manual

Collaboration server
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Notification Settings Parameters
Field
Active Alarms Update
Fault List Updated
2 Enable/Disable All Notifications or Custom to select specific notifications to display.
3 Click OK.

Logger Diagnostic Files

The Logger utility is a troubleshooting tool that continually records MCU system messages and saves them
to files in the MCU hard drive. For each time interval defined in the system, a different data file is created.
The files may be retrieved from the hard drive for off-line analysis and debugging purposes.
The Logger utility is activated at the MCU startup. The Logger is disabled when the MCU is reset manually
or when there is a problem with the Logger utility, e.g. errors on the hard drive where files are saved. In such
cases, data cannot be retrieved.
When the MCU is reset via the Collaboration Server, the files are saved on the MCU hard drive.
To access the Logger Diagnostic Files:
» On the Collaboration Server menu, select Administration > Tools > Logger Diagnostic Files.
The following tasks can be performed:
Polycom®, Inc.
Description
Updates you of any new alarm that occurred.
Updates you when the faults list is updated (new faults are added or existing
faults are removed).
Administration and Utilities
745

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