Upgrading And Downgrading - Polycom RealPresence 800s Administrator's Manual

The progress bar displays the amount of time remaining for the reset process to complete:
left to right.
The duration of the Startup depends on the type of activity that preceded the MCU reset. For
example: Fast Configuration Wizard, New Version installation, Version Upgrade, Restore
Last Configuration etc.
When resetting the Collaboration Server from the Hardware Monitor, sometimes SIP endpoints may
remain connected, although the conference ended.

Upgrading and Downgrading

This procedure allows an administrator to update the MCU instance without
requiring the administrator to reregister the product.
Updating the MCU instance requires the previously used activation key. If you no longer have the
activation key, contact support before starting this procedure.
To update the MCU instance:
1
Polycom, Inc.
. The Startup progress is also indicated by a green bar moving from
On the Collaboration Server menu, click Administration > Software Management >
Backup Configuration.
Chapter 20-MCU Administration and Utilities
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