3Com VCX v7111 User Manual page 214

Call Counters Description
Table 73
Counter Description
This counter indicates the number of attempted calls.
It is composed of established and failed calls. The number of established calls is
Number of
represented by the Number of Established Calls counter. The number of failed calls is
Attempted Calls
represented by the five failed-call counters. Only one of the established / failed call
counters is incremented every time.
This counter indicates the number of established calls. It is incremented as a result of
one of the following release reasons, if the duration of the call is bigger then zero:
GWAPP_REASON_NOT_RELEVANT (0)
GWAPP_NORMAL_CALL_CLEAR (16)
GWAPP_NORMAL_UNSPECIFIED (31)
And the internal reasons:
RELEASE_BECAUSE_UNKNOWN_REASON
Number of
RELEASE_BECAUSE_REMOTE_CANCEL_CALL
Established Calls
RELEASE_BECAUSE_MANUAL_DISC
RELEASE_BECAUSE_SILENCE_DISC
RELEASE_BECAUSE_DISCONNECT_CODE
Number of Failed This counter indicates the number of calls that failed as a result of a busy line. It is
Calls due to a Busy incremented as a result of the following release reason:
Line
GWAPP_USER_BUSY (17)
This counter indicates the number of calls that were not answered. It is incremented
as a result of one of the following release reasons:
Number of Failed GWAPP_NO_USER_RESPONDING (18)
Calls due to No GWAPP_NO_ANSWER_FROM_USER_ALERTED (19)
Answer
And (when the call duration is zero) as a result of the following:
GWAPP_NORMAL_CALL_CLEAR (16)
This counter indicates the number of calls whose destinations were not found. It is
Number of Failed
incremented as a result of one of the following release reasons:
Calls due to No
GWAPP_UNASSIGNED_NUMBER (1)
Route
GWAPP_NO_ROUTE_TO_DESTINATION (3)
This counter indicates the number of calls that failed due to mismatched gateway
Number of Failed capabilities. It is incremented as a result of an internal identification of capability
Calls due to No
mismatch. This mismatch is reflected to CDR using the value of the parameter
Matched Capabilities DefaultReleaseReason (default is GWAPP_NO_ROUTE_TO_DESTINATION (3)), or
by the GWAPP_SERVICE_NOT_IMPLEMENTED_UNSPECIFIED(79) reason.
Number of Failed
This counter is incremented as a result of calls that fail due to reasons not covered by
Calls due to Other
the other counters.
Failures
Percentage of
The percentage of established calls from attempted calls.
Successful Calls
Average Call
The average call duration of established calls.
Duration [sec]
214
When the duration of the call is zero, the release reason
GWAPP_NORMAL_CALL_CLEAR increments the Number of Failed Calls
due to No Answer counter. The rest of the release reasons increment the
Number of Failed Calls due to Other Failures counter.
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VCX V7111 VoIP Gateway User Guide