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3Com VCX Manuals
Manuals and User Guides for 3Com VCX. We have
5
3Com VCX manuals available for free PDF download: Manual, Installation And Configuration Manual, Quick Reference Manual
3Com VCX Manual (118 pages)
Business Telephone
Brand:
3Com
| Category:
Telephone
| Size: 1.93 MB
Table of Contents
Table of Contents
3
About this Guide
7
Figures
8
Conventions
8
Related Documentation
9
Comments
9
1 Getting Started
11
VCX Telephone Overview
12
Initial Voice Mailbox Setup
13
Configuration Options
14
Additional Information Sources
14
2 VCX Business Telephone - Model
16
Buttons and Controls
16
Access Buttons
19
Status Lights
20
Assigning Model 3102 Access Button Functions Using the TUI
21
Default Model 3102 Button Assignments
21
Viewing and Changing Speed Dial Button Information
23
3105 Attendant Console
25
Access Buttons
26
Feature Buttons
26
Printing Labels
28
Attendant Console Status Lights
29
4 Basic Telephone Operation
31
Logging in to Your Telephone
32
Changing Your Password
33
Answering a Call
34
Answering a Second Call
34
Making Calls
34
Making Internal Calls
34
Redialing a Call
35
Making External Calls
35
Making a Call to a Remote Office
35
Using Unique Extensions
35
Class of Service Override
36
Terminating Calls
37
Using the Telephone Display Panel
37
Controlling the Volume
39
Using the Hands Free Feature
40
Using a Headset
40
Returning to the Headset after a Long Delay
41
Putting a Call on Hold
41
Music on Hold
41
Dialing a New Call While on a Call
42
Answering a New Call While on a Call
42
Transferring a Call
42
Unattended Transfer
42
Attended Transfer
43
Serial Transfer
43
Mapped Button Method
43
Serial Transfer Feature Code Method
44
Muting Calls
44
Mute Ringer
44
Activating Do Not Disturb
45
Activating Malicious Call Trace
46
5 Codes
47
Feature Code Overview
48
Using Feature Codes
48
Feature Codes
49
Feature
47
6 Standard Features
55
Viewing the Call Logs
56
Viewing the User Directory
57
Controlling Caller ID
58
Setting up a Conference Call
59
Setting up an Unannounced Conference
59
Setting up an Announced Conference
59
Adding a Recipient to an Existing Conference
60
Creating a Cascaded Conference
60
Dropping Conference Recipients
60
Camping on a Busy Extension
61
Transferring Your Telephone Settings to Another Phone
62
Forwarding Calls to Voice Mail
63
Transferring a Call to Another User's Voice Mail
64
Call Waiting
65
Speed Dialing
65
Configuring Personal Speed Dial Numbers
66
Editing Personal Speed Dial Numbers
67
Dialing Personal Speed Dial Numbers
67
Dialing System Speed Dial Numbers
68
Call Forwarding
69
Call Forward Ring no Answer
70
Call Forward Busy Line
70
Call Forward Universal
70
Call Park
71
Paging
72
Paging a Group
72
Call Pickup
73
Directed Call Pickup
73
Group Call Pickup
74
Call Pickup Interaction with Other Features
74
Silent Monitor and Barge in
75
Monitoring a Call
76
Barging in
77
Blocking Call Monitoring
77
Remote Call Forward
78
Hunt Groups
79
Hunt Group Types
81
Logging in to a Hunt Group
83
Hunt Group Interaction with Other Features
84
Viewing Hunt Group Membership and Status
85
Emergency Telephone Number Dialing Service
86
7 Using the VCX User Interface
88
Accessing the VCX User Interface
88
VCX User Interface Overview
88
Enabling Call Forwarding
92
Configuring a Call Coverage Point
93
Assigning Access Button Functions Using the VCX User Interface
94
Enabling Bridged Extensions
95
Bridged Line Interaction with Other Features
98
Do Not Disturb and Bridged Line Calls
98
Hands Free and Bridged Line Calls
100
Call Forward, Forward to Voice Mail, and Bridged Line Calls
100
Call Transfer, Call Conferencing, and Bridged Line Calls
100
Call Park and Bridged Line Calls
101
Call Pickup and Bridged Line Calls
101
Attendant Console and Bridged Line Calls
102
Hunt Groups and Bridged Line Calls
102
Message Waiting Indication and Bridged Line Calls
102
Personal Speed Dial Access Buttons
102
Logging out
103
Telephone Nstallation and Maintenance
105
Connecting the Telephone
106
Installing the 3102 Telephone Label Plate
108
Attaching and Adjusting the Articulating Support Bracket
108
Opening the 3105 Attendant Console Label Cover
111
Moving Your Telephone
111
Swapping Telephones
111
Cleaning Your Telephone
112
Troubleshooting Problems
112
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3Com VCX Manual (102 pages)
Basic Telephone
Brand:
3Com
| Category:
Telephone
| Size: 1.53 MB
Table of Contents
Table of Contents
3
About this Guide
7
Figures
8
Conventions
8
Related Documentation
9
Comments
9
1 Getting Started
11
VCX Telephone Overview
12
Initial Voice Mailbox Setup
13
Configuration Options
14
Additional Information Sources
14
2 VCX Basic Telephones - Models 3101 and 3101Sp
15
Buttons and Controls
16
Access Buttons
19
Status Lights for System Appearance Buttons
20
3105 Attendant Console
21
Access Buttons
22
Feature Buttons
22
Printing Labels
24
Attendant Console Status Lights
25
4 Basic Telephone Operation
27
Logging in to Your Telephone
28
Changing Your Password
29
Answering a Call
30
Answering a Second Call
30
Making Calls
30
Making Internal Calls
30
Redialing a Call
31
Making External Calls
31
Making a Call to a Remote Office
31
Using Unique Extensions
31
Class of Service Override
32
Terminating Calls
33
Using the Telephone Display Panel
33
Controlling the Volume
35
Putting a Call on Hold
36
Music on Hold
36
Dialing a New Call While on a Call
36
Answering a New Call While on a Call
36
Transferring a Call
37
Unattended Transfer
37
Attended Transfer
37
Serial Transfer
38
Mapped Button Method
38
Serial Transfer Feature Code Method
38
Muting Calls
39
Mute Ringer
39
Activating Do Not Disturb
40
Activating Malicious Call Trace
40
5 Codes
43
Feature Code Overview
44
Using Feature Codes
44
Feature Codes
45
Feature
43
6 Standard Features
51
Viewing the Call History
52
Viewing the User Directory
53
Controlling Caller ID
54
Setting up a Conference Call
55
Setting up an Unannounced Conference
55
Setting up an Announced Conference
55
Adding a Recipient to an Existing Conference
56
Creating a Cascaded Conference
56
Dropping Conference Recipients
56
Camping on a Busy Extension
57
Transferring Your Telephone Settings to Another Phone
58
Forwarding Calls to Voice Mail
59
Transferring a Call to Another User's Voice Mail
60
Call Waiting
61
Speed Dialing
61
Configuring Personal Speed Dial Numbers
62
Editing Personal Speed Dial Numbers
63
Dialing Personal Speed Dial Numbers
63
Dialing System Speed Dial Numbers
64
Call Forwarding
65
Call Forward Ring no Answer
66
Call Forward Busy Line
66
Call Forward Universal
66
Call Park
66
Paging
68
Paging a Group
68
Call Pickup
69
Directed Call Pickup
69
Group Call Pickup
69
Call Pickup Interaction with Other Features
70
Silent Monitor and Barge in
70
Monitoring a Call
72
Barging in
72
Blocking Call Monitoring
73
Remote Call Forward
74
Hunt Groups
75
Hunt Group Types
76
Logging in to a Hunt Group
78
Hunt Group Interaction with Other Features
79
Viewing Hunt Group Membership and Status
80
Emergency Telephone Number Dialing Service
81
7 Using the VCX User Interface
84
Accessing the VCX User Interface
84
VCX User Interface Overview
84
Enabling Call Forwarding
88
Configuring a Call Coverage Point
89
Logging out
90
Telephone Nstallation and Maintenance
91
Connecting the Telephone
92
Attaching and Adjusting the Articulating Support Bracket
93
Opening the 3105 Attendant Console Label Cover
96
Moving Your Telephone
96
Swapping Telephones
96
Cleaning Your Telephone
97
Troubleshooting Problems
97
3Com VCX Manual (88 pages)
Business Telephone
Brand:
3Com
| Category:
Telephone
| Size: 0.79 MB
Table of Contents
Table of Contents
3
About this Guide
6
Conventions
6
Notices
6
Text
7
Figures
7
Related Documentation
7
Comments
7
Getting Started
9
VCX Telephone Overview
9
Initial Voice Mailbox Setup
10
Configuration Options
10
Additional Information Sources
11
VCX Business Telephone - Model 3102
12
Buttons and Controls
12
Access Buttons
14
Status Lights
15
Assigning Model 3102 Access Button Functions Using the TUI
16
Default Model 3102 Button Assignments
16
Viewing and Changing Speed Dial Button Information
17
3105 Attendant Console
18
Access Buttons
18
Feature Buttons
18
Printing Labels
20
Attendant Console Status Lights
20
Basic Telephone Operation
22
Logging in to Your Telephone
22
Changing Your Password
23
Answering a Call
23
Answering a Second Call
24
Making Calls
24
Making Internal Calls
24
Redialing a Call
24
Making External Calls
24
Making a Call to a Remote Office
25
Class of Service Override
25
Terminating Calls
26
Using the Telephone Display Panel
26
Controlling the Volume
27
Using the Hands Free Feature
27
Putting a Call on Hold
28
Music on Hold
28
Dialing a New Call While on a Call
28
Answering a New Call While on a Call
28
Transferring a Call
29
Unattended Transfer
29
Attended Transfer
29
Serial Transfer
30
Muting Calls
30
Mute Ringer
30
Activating Do Not Disturb
31
Activating Malicious Call Trace
32
Feature Codes
33
Feature Code Overview
33
Using Feature Codes
33
Feature Codes
34
Standard Features
40
Viewing the Call Logs
40
Viewing the User Directory
41
Controlling Caller ID
42
Setting up a Conference Call
42
Setting up an Unannounced Conference
43
Setting up an Announced Conference
43
Adding a Recipient to an Existing Conference
43
Creating a Cascaded Conference
44
Dropping Conference Recipients
44
Camping on a Busy Extension
44
Transferring Your Telephone Settings to Another Phone
45
Forwarding Calls to Voice Mail
46
Transferring a Call to Another User's Voice Mail
46
Call Waiting
47
Speed Dialing
47
Configuring Personal Speed Dial Numbers
48
Editing Personal Speed Dial Numbers
49
Dialing Personal Speed Dial Numbers
49
Dialing System Speed Dial Numbers
50
Call Forwarding
51
Call Forward Ring no Answer
51
Call Forward Busy Line
51
Call Forward Universal
52
Call Park
52
Customer Accounting and Billing Code
53
Forced Account Code
53
Paging
53
Paging a Group
54
Call Pickup
54
Directed Call Pickup
54
Group Call Pickup
55
Call Pickup Interaction with Other Features
55
Silent Monitor and Barge in
55
Monitoring a Call
56
Barging in
57
Blocking Call Monitoring
57
Remote Call Forward
58
Hunt Groups
59
Hunt Group Types
60
Logging in to a Hunt Group
61
Hunt Group Interaction with Other Features
62
Viewing Hunt Group Membership and Status
63
ACD Groups
63
ACD Group Types
64
Logging in to an ACD Group
67
ACD Group Interaction with Other Features
68
Viewing ACD Group Membership and Status
69
Emergency Telephone Number Dialing Service
69
Using the VCX User Interface
70
Accessing the VCX User Interface
70
VCX User Interface Overview
71
Enabling Call Forwarding
74
Configuring a Call Coverage Point
75
Assigning Access Button Functions Using the VCX User Interface
76
Enabling Bridged Extensions
76
Bridged Line Interaction with Other Features
78
Personal Speed Dial Access Buttons
82
Logging out
82
Appendix A Telephone Installation and Maintenance
83
Connecting the Telephone
83
Attaching and Adjusting the Articulating Support Bracket
84
Opening the 3105 Attendant Console Label Cover
86
Moving Your Telephone
86
Swapping Telephones
86
Cleaning Your Telephone
87
Troubleshooting Problems
87
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3Com VCX Installation And Configuration Manual (84 pages)
IP Telephony Solution
Brand:
3Com
| Category:
Telephone
| Size: 1.01 MB
Table of Contents
Table of Contents
3
VCX™ Connect
7
Installation and Configuration
8
Hardware Documentation
9
VCX Connect 100 Server
9
VCX Connect 200 Server
9
Differences between VCX Connect and Enterprise VCX
9
Preconfigured Parameters
11
Hardware Platforms
11
VCX Connect 100 Server
11
VCX Connect 200 Server
12
Supported Configurations
12
Configuration Overview
13
Gathering Configuration Information
13
Accessing a VCX Connect Server
14
Obtaining a License
15
Installing a Primary and Secondary Pair of VCX Connect Servers
17
Overview of the Installation Process
17
Preparation
18
Configuring Networking Parameters
18
Configuring the Media Gateways
20
Moving the VCX Connect Servers and Media Gateways
21
Installing License Keys
22
Changing Default Passwords
22
Setting up Database Replication
22
System Configuration
22
Installing a Single (Primary) VCX Connect Server
23
Overview of the Installation Process
23
Preparation
23
Configuring Network Parameters
23
Configuring the Media Gateways
24
Moving the VCX Connect Server and Media Gateways
26
Installing a License Key
26
Changing Default Passwords
26
System Configuration
26
Installing an Add-On Secondary VCX Connect Server
27
Overview of the Installation Process
27
Preparation
28
Configuring Networking Parameters
28
Installing a License Key
30
Changing Default Passwords
30
Configuring the Media Gateways
30
Reconfiguring the Secondary Server
32
Duplicating the VCX Database on the Secondary Server
32
Backing up the Database on the Primary Server
33
Copying the Database Backup File to the Secondary Server
33
Restoring the Database on the Secondary Server
34
Configuring Mirroring for IP Messaging
35
Backing up IP Messaging Data
35
Copying the IP Messaging Backup Files to the Secondary Server
36
Synchronizing IP Messaging Tables
37
Verifying Table Synchronization
37
Configuring Ip Telephony
39
IP Telephony Configuration
40
IP Messaging Configuration
42
Additional Configuration Steps
43
Adding Users
43
File Formats
44
Resource Files
44
Configuring Telephones
45
Additional Adminstrative Tasks
45
About VCX Administrator Web Passwords
46
About the IP Messaging Provisioning Password
47
UPGRADING VCX SOFTWARE Upgrading VCX Software
49
Usb Devices
51
Using USB Storage Devices
51
Supported File Systems
51
Requirements
52
Connecting USB Devices
52
Disconnecting USB Devices
52
Troubleshooting
53
Sample Configuration Scripts
55
Upport for
75
Products
75
Register Your Product to Gain Service Benefits
75
Solve Problems Online
75
Access Software Downloads
76
Contact Us
76
Telephone Technical Support and Repair
77
Purchase Extended Warranty and Professional Services
76
3Com VCX Quick Reference Manual (2 pages)
Business Telephone
Brand:
3Com
| Category:
Telephone
| Size: 0.09 MB
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