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VCX V7000
3Com VCX V7000 Manuals
Manuals and User Guides for 3Com VCX V7000. We have
9
3Com VCX V7000 manuals available for free PDF download: Installation Manual, Maintenance Manual, Installation And Maintenance Manual, Telephone Manual, Manager's Manual, User Manual
3Com VCX V7000 Installation Manual (488 pages)
IP Telephony Solution
Brand:
3Com
| Category:
IP Phone
| Size: 2.99 MB
Table of Contents
Table of Contents
3
Conventions
9
Text
10
Related Documentation
11
Your Comments
12
Configuration Overview
16
Software Configurations
17
Hardware Configurations
18
Single-Site Configurations
19
Network Interface Configuration
21
Tools
22
Host Names
23
License Keys
24
Backing up License Files
25
Gathering Site Information
26
Installing an
59
Definition
59
Where Used
59
Sample Configuration Scripts
60
Multi-Master Replication
278
Installing Language Prompts
279
Language Prompts Already on Your VCX System
279
Installing Prompts (Primary IP Messaging Server)
279
Installing Prompts (Secondary IP Messaging Server)
280
Downloading Language Prompts
281
Downloading to the Primary IP Messaging Server
281
Downloading to the Secondary IP Messaging Server
282
Installing Devices
285
Overview
286
Telephone Installation
286
3Com 3101 Basic Telephone
286
3Com 2101 Basic Telephone
289
3Com 3102 Business Telephone
291
3Com 2102 Business Telephone
293
3Com 3103 Manager Telephone
296
Software Application Installation
299
3Com Complement Attendant Software
299
3Com Call Detail Reporting
299
Attendant Console Installation
300
Gateway Installation
305
3Com V7111 Analog Gateways
305
3Com V7122 Digital Gateways
306
3Com V6000 (Analog) Integrated Branch Communications Platform
306
3Com V6100 (Digital) Integrated Branch Communications Platform
317
Printer Configuration Overview
320
Adding a Printer
320
Adding a RAID Disk
321
VLAN Configuration
322
Configuring Devices for VLAN Operation
322
Installing the Enterprise Management Suite
325
Installing Enterprise Management Suite
325
Configuring
327
Overview
327
Creating Option
328
Editing Option 184 Values
329
Configuring the IP Address of the Primary Server
329
Configuring the IP Address of the Alternate Server
330
Voice VLAN Configuration
330
Fail-Over Call Route Point Configuration
331
Completing the Configuration
332
Activating Option
333
Manually Configuring a Telephone
334
Automated Branch Office Installation
335
Overview
335
Preparation Steps
335
Configuration Files
336
Creating VCX Server Configuration Files
336
Creating Media Gateway Configuration Files
351
ISC Server
388
Configuration File
388
Sample File
388
Windows 2003 Server
400
Preparation Steps
400
Adding a DHCP Server Role
402
Creating Server-Wide DHCP Options
402
Creating a Branch Office Scope
406
Reserving IP Addresses
413
Activating Scopes
418
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3Com VCX V7000 Installation Manual (448 pages)
IP Telephony Solution System Release 9.0
Brand:
3Com
| Category:
Telephone
| Size: 3.79 MB
Table of Contents
Table of Contents
3
About this Guide
9
Conventions
9
Notices
9
Text
10
Related Documentation
11
Your Comments
11
Pre -Installation Guidelines
13
Configuration Overview
14
Software Configurations
15
Hardware Configurations
16
Single-Site Configurations
17
Multi-Site Configurations
17
Network Interface Configuration
19
Tools
20
Serial Cables
20
Terminal Emulation Program
20
Host Names
21
License Keys
22
Obtaining a Licensekey File
22
Installing a License File
22
Backing up License Files
23
Keeping Your License Key Valid
23
Gathering Site Information
24
Using DNS
24
Single Office Configurations
24
Worksheets
25
Single Sites
26
Regional Office with Mulitple Servers
31
Branch Office Worksheet
49
IP Messaging Client Worksheet
53
Installing an Ip Telephony and Messaging Server
57
Definition
57
Where Used
57
Sample Configuration Scripts
58
Post-Installation Steps
124
Installing an Ip Telephony Server
125
Definition
125
Where Used
125
Sample Configuration Scripts
125
Installing an Ip Messaging Server
183
Definition
183
Where Used
183
Sample Configuration Scripts
184
Post-Installation Steps
229
Definition
241
Where Used
241
Sample Configuration Scripts
241
Installing a Call Records Server
252
Installing a Call Processing Server
253
Definition
253
Where Used
253
Sample Configuration Scripts
253
Multi-Master Replication
318
8 Installing Languageprompts
319
Language Prompts Already on Your VCX System
319
Installing Prompts (Secondary IP Messaging Server)
320
Downloading Language Prompts
321
Downloading to the Secondary IP Messaging Server
322
Overview
326
Com 2101 Basic Telephone
329
Com 3102 Business Telephone
331
Com 2102 Business Telephone
333
Com 3103 Manager Telephone
336
Software Application Installation
339
Attendant Console Installation
340
Manually Configuring the 3105A Attendant Console
341
Manually Configuring the 3105B Attendant Console
343
Gateway Installation
345
Com V7122 Digital Gateways
346
Com V6100 (Digital) Integrated Branch Communications Platform
357
Printer Configuration Overview
360
Adding a RAID Disk
361
VLAN Configuration
362
Installing Intelligent Management Center
365
Overview
367
Creating Option 184
368
Editing Option 184 Values
369
Configuring the IP Address of the Alternate Server
370
Fail-Over Call Route Point Configuration
371
Completing the Configuration
372
Activating Option 184
373
Manually Configuring a Telephone
374
B Replacing a Failed Disk Ona VCX Server
375
RAID Disk Failure
375
Replacing a RAID Disk
376
Non-RAID Disk Failure
377
Replacing a Disk (Single Site)
378
Instructions (Single Site, Four Servers)
386
Replacing a Disk (Regional Office)
395
Replacing an IP Messaging Disk
398
Replacing an Authentication and Directory Server Disk
403
Replacing a Call Records Server Disk
412
Replacing a Disk (Branch Office)
414
Replacing a Disk on an IP Telephony Server
419
Replacing a Disk (VCX Connect)
423
Instructions (Single Site, Standalone Server)
428
C S Pecifications
431
3Com VCX V7000 Maintenance Manual (344 pages)
IP Telephony Solution
Brand:
3Com
| Category:
IP Phone
| Size: 2.22 MB
Table of Contents
Table of Contents
3
Conventions
12
Related Documentation
13
Comments
14
Network-Based Telephony
16
VCX Hardware Configurations
18
Single-Site Configurations
19
VCX Maintenance Tasks
21
About VCX Passwords
23
VCX File and Directory Name Guidelines
24
Call Records Service Overview
28
Accounting Service Groups
30
Adding an Accounting Group
31
Enabling and Disabling Groups
32
Adding Accounting Services to the Call Records Service
33
Editing Accounting Service Information in a Group
35
Deleting an Accounting Service from a Group
36
Listing All Configured Accounting Services
37
Managing Cdrs and Super Cdrs
38
Viewing Cdrs
42
Qos Monitoring Statistics
43
Managing the Tomcat Web Server
46
Clearing the Tomcat Cache
47
Managing Log and CDR Files
48
CDR File Maintenance
49
QDR File Maintenance
50
Verifying Service Operation
51
Starting the Common Agent
52
Restarting the Common Agent
53
Managing the Call Processor Service
54
Stopping the Call Processor
55
Managing the Accounting Service and the Authentication and Directory Service
56
Viewing Service Status
57
Restarting a Service
58
Enabling Server Logging
59
Managing the SIP Phone Downloader
61
Managing the IP Messaging Service
62
Managing Authorized SNMP Station Access
63
Changing Codecs
64
How to Change Your Codec
65
Converting Prompts and Messages to a Different Codec
66
VCX Configuration Backup and Restore Overview
70
Backup and Restore Considerations
71
Backing up a VCX Configuration
72
About the Backup File
73
Restoring a VCX Configuration
75
Backup and Restore Operation Logs
77
D Atabases
79
Backing up and Restoring the Authentication and Directory Server Database
80
Restoring the VCX Authentication and Directory Server Database
81
Exporting Table Data
85
Importing Saved Table Data
86
Clearing the Configurable Tables
87
Multi-Master Replication Overview
90
Manually Configuring Replication for an IP Telephony Server or IP Telephony and Messaging Server
91
Manually Configuring Region to Region Replication
93
Verifying Replication at a Branch Office
96
Verifying the Number of VCX Data Schemas in a Region
97
Deleting Replication Errors
99
Reconfiguration Overview
102
Sample VCX Server Reconfiguration
103
UPS Overview
124
UPS Configuration Options
125
Requirements
127
Adding Multiple UPS Support
130
Disabling UPS Monitoring on a VCX Server
135
Monitoring UPS Status
136
VCX Server Response to Power Events
138
Call Processor Overview
142
Configuring Trusted Endpoints
143
Editing Trusted Endpoints
145
Adding Primary and Secondary Accounting Servers
146
Adding Primary and Secondary Authentication and Directory Servers
147
I Nterface
149
Command Overview
150
Using Single User Mode
152
Command Modes
155
Using Batch Mode
157
Managing User Accounts with an XML File
158
Files and Directories
163
Verifying Software Versions
166
Overview of a 7.0 to 7.1 Upgrade
167
Preliminary Steps
168
Configuration Upgrade Options
169
Configuring New Features
170
Upgrading a Single-Site System with Two Servers
171
Upgrading the Primary VCX Server
173
Upgrading the Secondary VCX Server
175
Set up Database Replication
177
Upgrading a Single-Site System with Four Servers
178
Upgrading the Primary IP Telephony Server
181
Upgrading the Primary IP Messaging Server
182
Upgrading the Secondary IP Telephony Server
184
Upgrading the Secondary IP Messaging Server
186
Set up Database Replication
187
Upgrading a Multi-Site System with no Branch Offices
189
Upgrading a Multi-Site VCX System with Branch Offices
191
Multi-Site VCX System Upgrade Order
192
Upgrading the Regional IP Messaging Servers
200
Upgrading the Regional Call Servers
203
Upgrading the Regional Call Records Server
205
Upgrading Branch Offices
207
Configuring UPS Monitoring
211
Verifying Software Versions
216
Overview of a 7.1.X to 7.1.Y Upgrade
217
Preliminary Steps
218
Upgrading a Single-Site System with Two Servers
219
Upgrading the Primary VCX Server
221
Upgrading the Secondary VCX Server
222
Set up Database Replication
223
Upgrading a Single-Site System with Four Servers
225
Upgrading the Primary IP Telephony Server
227
Upgrading the Primary IP Messaging Server
228
Upgrading the Secondary IP Telephony Server
229
Upgrading the Secondary IP Messaging Server
230
Set up Database Replication
231
Upgrading a Multi-Site System with no Branch Offices
232
Upgrading the Call Records Server
233
Upgrading a Multi-Site VCX System with Branch Offices
234
Multi-Site VCX System Upgrade Order
235
Upgrading the Regional IP Messaging Servers
242
Upgrading the Regional Call Servers
244
Upgrading the Regional Call Records Server
246
Upgrading the Branch Offices
247
Verifying Software Versions
252
License Keys
256
Upgrading a Single-Site System with Two Servers
258
Upgrading the Primary VCX Server
260
Upgrading the Secondary VCX Server
261
Set up Database Replication
262
Upgrading a Single-Site System with Four Servers
264
Upgrading the Primary IP Telephony Server
266
Upgrading the Primary IP Messaging Server
267
Upgrading the Secondary IP Telephony Server
269
Upgrading the Secondary IP Messaging Server
270
Set up Database Replication
271
Upgrading a Multi-Site System with no Branch Offices
273
Upgrading a Multi-Site VCX System with Branch Offices
274
Multi-Site VCX System Upgrade Order
275
Upgrading the Regional IP Messaging Servers
281
Upgrading the Regional Call Servers
283
Upgrading the Regional Call Records Server
284
Upgrading the Branch Offices
285
Verifying Software Versions
292
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3Com VCX V7000 Telephone Manual (132 pages)
VCX V7000 IP Telephony Solution System Release 7.0
Brand:
3Com
| Category:
IP Phone
| Size: 1.98 MB
Table of Contents
Table of Contents
3
About this Guide
9
Figures
10
Conventions
10
Related Documentation
11
Comments
12
1 Getting Started
13
VCX Telephone Overview
14
Initial Voice Mailbox Setup
15
Configuration Options
16
Additional Information Sources
16
2 VCX Business Telephone - Model
18
Buttons and Controls
18
Access Buttons
21
Line Status Lights
23
Assigning Model 2102 Access Button Functions Using the TUI
23
Default Model 2102 Button Assignments
24
Remapping Model 2120 Button Functions
25
Viewing and Changing Button Information
26
3 VCX Business Telephone - Model
26
Buttons and Controls
28
Access Buttons
31
Status Lights
33
Assigning Model 3102 Access Button Functions Using the TUI
33
Default Model 3102 Button Assignments
34
Remapping Model 3102 Button Functions
36
Viewing and Changing Model 3102 Button Information
36
4 VCX Attendant Consoles - Model 3105 and Complement Attendant
37
VCX Attendant Console
38
Access Buttons
38
Feature Buttons
38
Printing Labels
40
Attendant Console Status Lights
41
Complement Attendant Software
42
5 Basic Telephone Operation
47
Logging in to Your Telephone
48
Changing Your Password
49
Answering a Call
50
Making Calls
50
Making Internal Calls
50
Redialing a Call
51
Making External Calls
51
Making a Call to a Remote Office
51
Using Unique Extensions
51
Using Site Codes
52
Class of Service Override
52
Terminating Calls
53
Using the Telephone Display Panel
53
Controlling the Volume
55
Using the Hands Free Feature
57
Using a Headset
57
Returning to the Headset after a Long Delay
57
Putting a Call on Hold
58
Music on Hold
58
Dialing a New Call While on a Call
58
Answering a New Call While on a Call
58
Transferring a Call
59
Unattended Transfer
59
Attended Transfer
59
Serial Transfer
60
Mapped Button Method
60
Serial Transfer Feature Code Method
60
Muting Calls
61
Mute Ringer
61
Activating Do Not Disturb
61
6 Codes
63
Feature Code Overview
64
Using Feature Codes
64
Feature Codes
65
Feature
63
7 Standard Features
71
Viewing the Call Logs
72
Viewing the User Directory
72
Controlling Caller ID
73
Setting up a Conference Call
74
Unannounced Conference
75
Announced Conference
75
Camping on a Busy Extension
75
Transferring Your Phone Settings to Another Phone
76
Forwarding Calls to Voice Mail
77
Transferring a Call to Another User's Voice Mail
78
Call Waiting
79
Speed Dialing
79
Configuring Personal Speed Dial Numbers
80
Editing Personal Speed Dial Numbers
82
Dialing Personal Speed Dial Numbers
82
Dialing System Speed Dial Numbers
83
Call Forwarding
83
Call Forward Ring no Answer
84
Call Forward Busy Line
85
Call Forward Universal
85
Call Park
85
Paging
87
Paging a Group
87
Call Pickup
88
Directed Call Pickup
88
Group Call Pickup
89
Call Pickup Interaction with Other Features
89
Silent Monitor and Barge in
90
Monitoring a Call
91
Barging in
92
Blocking Call Monitoring
92
Remote Call Forward
93
Hunt Groups
94
Hunt Group Types
96
Logging in to a Hunt Group
98
Hunt Group Interaction with Other Features
99
Viewing Hunt Group Membership and Status
100
8 Using the VCX User Interface
102
Accessing the VCX User Interface
102
VCX User Interface Overview
102
Enabling Call Forwarding
105
Configuring a Call Coverage Point
107
Assigning Access Button Functions Using the VCX User Interface
108
Enabling Bridged Extensions
108
Bridged Line Interaction with Other Features
111
Do Not Disturb and Bridged Line Calls
111
Hands Free and Bridged Line Calls
113
Call Forward, Forward to Voice Mail, and Bridged Line Calls
113
Call Transfer, Call Conferencing, and Bridged Line Calls
114
Call Park and Bridged Line Calls
114
Call Pickup and Bridged Line Calls
115
Attendant Console and Bridged Line Calls
115
Hunt Groups and Bridged Line Calls
115
Message Waiting Indication and Bridged Line Calls
115
Personal Speed Dial Access Buttons
116
Logging out
116
3Com VCX V7000 Installation And Maintenance Manual (144 pages)
IP Telephony Solution
Brand:
3Com
| Category:
Telephone System
| Size: 1.35 MB
Table of Contents
Table of Contents
11
About
15
Bout this Guide
15
Conventions
15
Notices
15
Text
15
Related Documentation
16
Your Comments
17
Pre -Installation
19
Hardware Configurations
19
Configuration for 200 Users
19
Configuration for 500 Users
20
Configuration for 1,500 Users
20
Configuration for 5,000 Users
21
Unified Messaging Configuration
22
Network Diagrams
22
Single Server Pair
22
Two Server Pairs (One Subnetwork)
23
Two Server Pairs (Two Subnetworks)
23
Gathering Site Information
24
Using DNS
24
One Server Pair
25
Two Server Pairs
25
Installation Flow Diagrams
26
One Pair of Servers
26
Two Server Pairs
27
Installation Scripts for a Single Pair of Servers
31
2 Installation Scripts Fora Singlepair of Servers
32
Overview of Components
32
Installation Scripts
33
Sample Network Parameters
33
Sample Network and Initial Configuration Script (Primary Server)
33
Sample UMS Installation Script (Primary Server)
39
Call Processor and SIP Downloader Scripts (Primary Server)
41
Sample Network and Initial Configuration Script (Secondary Server)
43
Sample UMS Installation Script (Secondary Server)
48
Call Processor and SIP Downloader Script (Secondary Server)
50
Installation Scripts for Two Server Pairs
55
Overview of Components
56
Installation Scripts
57
Sample Network Parameters
57
Server)
58
Server)
74
Sample UMS Installation Script (Primary UMS Server)
77
Sample Network and Initial Configuration Script (Secondary UMS Server)
79
Sample UMS Installation Script (Secondary UMS Server)
82
Installing Language Prompts
85
Overview
85
Language Prompts Already on Your VCX System
85
Downloading Language Prompts
86
Installing Devices
89
Overview
90
Telephone Installation
90
3Com 3101 Basic Telephone
90
3Com 2101 Basic Telephone
93
3Com 3102 Business Telephone
95
3Com 2102 Business Telephone
97
3Com Complement Attendant Software
99
3Com Call Detail Reporting
100
3Com 3105 Attendant Console
100
3Com V7111 Analog Gateways
102
3Com V7122 Digital Gateways
103
VLAN Configuration
103
Configuring Devices for VLAN Operation
104
Installing the Enterprise Management Suite
107
Installing Enterprise Management Suite
107
Maintenance
109
Verifying Process Operation
111
Starting the Common Agent
111
Stopping the Common Agent
112
Using VCX Linux Commands
112
Using EMS
112
Restarting the Common Agent
113
Using VCX Linux Commands
113
Using EMS
113
Obtaining Call Processor Status
114
Starting the Call Processor
114
Stopping the Call Processor
115
Using VCX Linux Commands
115
Using EMS
115
Restarting the Call Processor
115
Obtaining Authentication Server Status
116
Starting the Authentication Server
116
Stopping the Authentication Server
116
Restarting the Authentication Server
117
Obtaining Directory Server Status
117
Starting the Directory Server
117
Stopping the Directory Server
117
Restarting the Directory Server
118
Starting the SIP Phone Downloader
118
Stopping the SIP Phone Downloader
118
Restarting the SIP Phone Downloader
118
Obtaining Accounting Server Status
119
Starting the Accounting Server
119
Stopping the Accounting Server
119
Restarting the Accounting Server
119
Obtaining UMS Server Status
120
Starting the UMS Server
120
Stopping the UMS Server
120
Restarting the UMS Server
120
Overview
121
3Com VCX V7000 Manager's Manual (118 pages)
Brand:
3Com
| Category:
IP Phone
| Size: 3.03 MB
Table of Contents
Table of Contents
3
About this Guide
7
Figures
8
Conventions
8
Related Documentation
9
Comments
10
1 Getting Started
11
VCX Telephone Overview
12
Initial Voice Mailbox Setup
13
Configuration Options
14
Additional Information Sources
14
2 VCX V7000 Manager
15
Telephone - Model 3103
15
Telephone Buttons and Controls
16
Access Buttons
19
Status Lights for Access Buttons
20
Feature Options
20
Display Panel Contrast
23
3 Basic Telephone Operation
25
Logging in to Your Telephone
26
Changing Your Password
27
Answering a Call
28
Answering a Second Call
29
Making Calls
29
Making Internal Calls
29
Redialing a Call
30
Making External Calls
30
Making a Call to a Remote Office
30
Using Unique Extensions
30
Class of Service Override
31
Terminating Calls
32
Using the Telephone Display Panel
32
Controlling the Volume
33
Using the Hands Free Feature
34
Using a Headset
35
Returning to the Headset after a Long Delay
35
Putting a Call on Hold
36
Music on Hold
36
Dialing a New Call While on a Call
36
Answering a New Call While on a Call
37
Transferring a Call
37
Unattended Transfer
37
Attended Transfer
38
Serial Transfer
38
Mapped Button Method
38
Serial Transfer Feature Code Method
39
Muting Calls
39
Mute Ringer
39
Activating Do Not Disturb
40
Activating Malicious Call Trace
41
4 Codes
43
Feature Code Overview
44
Feature Codes
44
Feature
43
5 Standard Features
51
Viewing the Call Logs
52
Viewing the User Directory
52
Controlling Caller ID
53
Using the Telephone User Interface
54
Using the VCX User Interface
54
Setting up a Conference Call
55
Setting up an Unannounced Conference
55
Setting up an Announced Conference
55
Adding a Recipient to an Existing Conference
56
Creating a Cascaded Conference
56
Dropping Conference Recipients
56
Camping on a Busy Extension
57
Transferring Your Phone Settings to Another Phone
58
Forwarding Calls to Voice Mail
59
Transferring a Call to Another User's Voice Mail
59
Call Waiting
60
Speed Dialing
60
Configuring Personal Speed Dial Numbers
61
Editing Personal Speed Dial Numbers
62
Dialing Personal Speed Dial Numbers
62
Dialing System Speed Dial Numbers
63
Call Forwarding
64
Call Forward no Answer
65
Call Forward Busy
65
Call Forward All
65
Call Park
66
Paging
68
Paging a Group
68
Call Pickup
69
Directed Call Pickup
69
Group Call Pickup
70
Call Pickup Interaction with Other Features
70
Silent Monitor and Barge in
70
Monitoring a Call
72
Barging in
72
Blocking Call Monitoring
73
Remote Call Forward
74
Hunt Groups
75
Hunt Group Types
76
Logging in to a Hunt Group
79
Hunt Group Interaction with Other Features
79
Viewing Hunt Group Membership and Status
80
Emergency Phone Number Dialing Service
81
6 Using the VCX User Interface
84
Accessing the VCX User Interface
84
VCX User Interface Overview
84
Enabling Call Forwarding
88
Configuring a Call Coverage Point
89
Assigning Access Button Functions Using the VCX User Interface
90
Enabling Bridged Extensions
91
Bridged Line Interaction with Other Features
93
Do Not Disturb and Bridged Line Calls
93
Hands Free and Bridged Line Calls
95
Call Forward, Forward to Voice Mail, and Bridged Line Calls
95
Call Transfer, Call Conferencing, and Bridged Line Calls
96
Call Park and Bridged Line Calls
96
Call Pickup and Bridged Line Calls
97
Attendant Console and Bridged Line Calls
97
Hunt Groups and Bridged Line Calls
97
Message Waiting Indication and Bridged Line Calls
97
Personal Speed Dial Access Buttons
97
Logging out
98
3Com VCX V7000 Telephone Manual (118 pages)
VCX V7000 IP Telephony Solution System Release 7.0 Manager’s Telephone
Brand:
3Com
| Category:
Telephone
| Size: 3.08 MB
Table of Contents
Table of Contents
3
About this Guide
7
Figures
8
Related Documentation
9
Comments
10
1 Getting Started
11
VCX Telephone Overview
12
Initial Voice Mailbox Setup
13
Configuration Options
14
Additional Information Sources
14
2 VCX V7000 Manager
15
Telephone - Model 3103
15
Telephone Buttons and Controls
16
Access Buttons
19
Status Lights for Access Buttons
20
Feature Options
20
Display Panel Contrast
23
3 Basic Telephone Operation
25
Logging in to Your Telephone
26
Changing Your Password
27
Answering a Call
28
Answering a Second Call
29
Making Calls
29
Making Internal Calls
29
Redialing a Call
30
Making External Calls
30
Making a Call to a Remote Office
30
Using Unique Extensions
30
Using Site Codes
31
Class of Service Override
31
Terminating Calls
32
Using the Telephone Display Panel
32
Controlling the Volume
34
Using the Hands Free Feature
35
Using a Headset
35
Returning to the Headset after a Long Delay
36
Putting a Call on Hold
36
Music on Hold
36
Dialing a New Call While on a Call
37
Answering a New Call While on a Call
37
Transferring a Call
37
Unattended Transfer
37
Attended Transfer
38
Serial Transfer
38
Mapped Button Method
38
Serial Transfer Feature Code Method
39
Muting Calls
39
Mute Ringer
39
Activating Do Not Disturb
40
4 Codes
43
Feature Code Overview
44
Feature Codes
44
Feature
43
5 Standard Features
51
Viewing the Call Logs
52
Viewing the User Directory
52
Controlling Caller ID
53
Using the Telephone User Interface
53
Using the VCX User Interface
54
Setting up a Conference Call
54
Unannounced Conference
55
Announced Conference
55
Dropping a Conference Recipient
55
Camping on a Busy Extension
55
Transferring Your Phone Settings to Another Phone
56
Forwarding Calls to Voice Mail
57
Transferring a Call to Another User's Voice Mail
58
Call Waiting
58
Speed Dialing
58
Configuring Personal Speed Dial Numbers
59
Editing Personal Speed Dial Numbers
61
Dialing Personal Speed Dial Numbers
61
Dialing System Speed Dial Numbers
62
Call Forwarding
62
Call Forward no Answer
63
Call Forward Busy
63
Call Forward All
64
Call Park
64
Paging
65
Paging a Group
66
Call Pickup
66
Directed Call Pickup
67
Group Call Pickup
67
Call Pickup Interaction with Other Features
67
Silent Monitor and Barge in
68
Monitoring a Call
69
Barging in
70
Blocking Call Monitoring
70
Remote Call Forward
71
Hunt Groups
72
Hunt Group Types
74
Logging in to a Hunt Group
76
Hunt Group Interaction with Other Features
77
Viewing Hunt Group Membership and Status
78
6 Using the VCX User Interface
80
Accessing the VCX User Interface
80
VCX User Interface Overview
80
Enabling Call Forwarding
83
Configuring a Call Coverage Point
85
Assigning Access Button Functions Using the VCX User Interface
86
Enabling Bridged Extensions
86
Bridged Line Interaction with Other Features
88
Do Not Disturb and Bridged Line Calls
89
Hands Free and Bridged Line Calls
90
Call Forward, Forward to Voice Mail, and Bridged Line Calls
90
Call Transfer, Call Conferencing, and Bridged Line Calls
91
Call Park and Bridged Line Calls
91
Call Pickup and Bridged Line Calls
92
Attendant Console and Bridged Line Calls
92
Hunt Groups and Bridged Line Calls
92
Message Waiting Indication and Bridged Line Calls
92
Personal Speed Dial Access Buttons
93
Logging out
93
3Com VCX V7000 Telephone Manual (84 pages)
3Com Telephone User Manual
Brand:
3Com
| Category:
Telephone
| Size: 1.67 MB
Table of Contents
Table of Contents
3
About this Guide
7
Conventions
8
Figures
8
Related Documentation
9
Comments
9
1 VCX V7000 Basic
11
Telephone - Model 2101
11
VCX Telephone Model 2101 Overview
12
Buttons and Controls
13
Feature Codes
15
2 VCX V7000 Business Telephone - Model
18
VCX Telephone Model 2102 Overview
18
Buttons and Controls
19
Programmable Access Buttons
21
Default Settings
22
Line Status Lights
23
Feature Codes
23
3 VCX V7000 Basic
27
3101 And
28
VCX Telephone Model 3101 and 3101SP Overview
28
Buttons and Controls
29
Programmable Access Buttons
32
Feature Codes
32
Status Lights for System Appearance Buttons
34
4 VCX V7000 Business
35
VCX Telephone Model 3102 Overview
36
Buttons and Controls
37
Programmable Access Buttons
40
Feature Codes
41
Status Lights
42
5 VCX V7000 Attendant Consoles - Model 3105 and Complement Attendant
45
VCX Attendant Console
46
Access Buttons
46
Feature Buttons
46
Printing Labels
48
Attendant Console Status Lights
49
Complement Attendant Software
49
Managing Calls
52
6 Standard Features
55
Answering a Call
56
Answering a Second Call
56
Using the Hands Free Feature
56
Making Calls
57
Making Internal Calls
57
Making External Calls
57
Redialing a Call
57
Using the Telephone Display Panel
58
Viewing the Call History
58
Viewing the User Directory
59
Putting a Call on Hold
60
Music on Hold
60
Dialing a New Call While on a Call
60
Answering a New Call While on a Call
60
Setting up a Conference Call
61
Unannounced Conference
61
Announced Conference
61
Muting Calls
61
Terminating Calls
62
Activating Do Not Disturb
62
Transferring Your Phone Settings to Another Phone
62
Transferring a Call
63
Unattended Transfer
63
Attended Transfer
63
Transferring a Call Directly to Voice Mail
64
Call Waiting
64
Controlling the Volume
64
Speed Dialing
65
Call Park
66
Using a Headset (3102 Phone Only)
67
Returning to the Headset after a Long Delay
68
3Com VCX V7000 User Manual (68 pages)
Convergence Application Suite IP Messaging Module Release 5.2
Brand:
3Com
| Category:
Telephone
| Size: 0.79 MB
Table of Contents
Table of Contents
3
About this Guide
7
Conventions
8
Notices
8
Text
8
Figures
9
Related Documentation
9
Comments
10
1 Getting Started
11
Accessing the TUI
12
Initializing Your Mailbox
12
Standard Key Functions
12
Accessing Your Mailbox
13
Accessing the IP Messaging Web Interface
14
2 Setting up Messaging Features
17
Using the TUI Setup Options Menu
18
Mailbox Setup and Greetings Menu
18
Changing Your Password
18
Setting up Greetings
18
Change Review Options
19
Name Announcement
19
Print Options
19
Scheduled Personal Greetings
19
Notification
20
Personal Address Book
20
Adding New Entries
20
Reviewing, Modifying, and Deleting Entries
21
Incoming Call Options
21
Distribution List
21
Creating a List
21
Modifying a List
21
Deleting a List
22
Reviewing a List
22
Message on Demand
22
Creating a New Message on Demand
22
Modifying a Message on Demand
23
Deleting a Message on Demand
23
Auto-Attendant
23
Modifying Menus
23
Voice Form Mailbox
23
Form Mailbox
24
Transcription Mailbox
24
Specifications
24
Managing Forms
24
Delivery Reports
25
Multiuser Mailbox
25
Mailbox Number Prompt
26
Using the Web Interface
26
Accessing the Main Menu
26
Mailbox Preferences
27
Scheduled Greetings
30
Notification
31
Create a Notification Filter
31
Create a Notification Procedure
33
Create a Notification Schedule
35
Personal Address Book
37
Distribution Lists
39
External E-Mail
41
Multiuser Mailboxes
42
Alias Configuration
44
Delivery Options
45
Logout
46
3 Using Messaging Features
47
Overview
48
Listening to Messages
48
Sending Messages
49
Using Delivery Reports
49
Using the E-Mail Menu
50
Placing a Call
50
Using the Web Interface to View Message Information
50
Using an E-Mail Application to View Messages
51
POP3 E-Mail Applications
52
Sending Messages
52
Forwarding Messages
53
Replying to Messages
53
Retrieving Messages Using POP3
53
Deleting Messages Using POP3
54
IMAP E-Mail Applications
54
Moving Messages to Another Folder Using POP3
54
Sending Messages
54
Retrieving Messages Using IMAP
55
Forwarding Messages
56
Replying to Messages
56
Create Custom Folders Using IMAP
57
Deleting Messages Using IMAP
57
Message Settings
57
Moving Messages to Another Folder Using IMAP
57
Searching Messages Using IMAP
58
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