3Com v6100 Installation Manual
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3Com v6100 Installation Manual

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V6100 Digital Gateway
Installation Guide
System Release 4.8
http://www.3com.com
Part Number 900-389-01
Published November 2006

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Summary of Contents for 3Com v6100

  • Page 1 V6100 Digital Gateway Installation Guide System Release 4.8 http://www.3com.com Part Number 900-389-01 Published November 2006...
  • Page 2 3Com Corporation, 350 Campus Drive, Marlborough MA 01752-3064 Copyright © 2006, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation.

  • Page 3: Table Of Contents

    HAPTER NSTALLING THE Unpacking 11 Package Contents 12 Mounting the V6100 12 Mounting the V6100 on a Desktop 12 Installing the V6100 in a 19-inch Rack 12 Cabling the V6100 13 3: C V6100 15 HAPTER ONFIGURING THE Assigning the V6100 IP Address 15...
  • Page 4 ACKING P THE ONFIGURATION 6: M V6100 35 HAPTER ONITORING THE Monitoring the V6100 LEDs 35 Monitoring the V6100 Trunks and B-channels 36 7: U V6100 39 HAPTER PGRADING THE Software Upgrade Wizard 39 Updating the Auxiliary Files 43 BTAINING...

  • Page 5: About This Guide

    BOUT UIDE This Installation Guide describes the installation of the 3Com V6100 SIP Digital media gateway. Information contained in this document is believed to be accurate and reliable at the time of printing. However, because of on-going product improvements and revisions, 3Com cannot guarantee the accuracy of printed material after the Date Published nor can it accept responsibility for errors or omissions.

  • Page 6: Conventions

    Documentation Comments Your suggestions are important to us because we want to make our documentation more useful to you. Please send e-mail comments about this guide or any of the V6100 documentation and Help systems to: VOICE_TECHCOMM_COMMENTS@3com.com V6100 Digital Gateway Installation Guide...

  • Page 7: Notices

    The symbol 0x indicates hexadecimal notation. WARNING: The V6100 is supplied as a sealed unit and must only be serviced by qualified service personnel Where ‘network’ appears in this guide, it means LAN, WAN, etc. accessed via the gateway’s Ethernet interface.
  • Page 8 V6100 Digital Gateway Installation Guide...

  • Page 9: Chapter 1: Quick Start

    1: Q HAPTER UICK TART This Installation Guide helps you to set up the V6100 for the first time. Prior knowledge of IP networks is preferred. See Figure 1 for the quick setup flow. For detailed information on how to fully configure the gateway, refer to the V6100 Digital Gateway User Guide.
  • Page 10 V6100 Digital Gateway Installation Guide...

  • Page 11: Chapter 2: Installing The V6100

    Cabling the V6100). After connecting the V6100 to the power source, the power LED on the front panel of the power supply unit is lit green (after a self-testing period of about 2 minutes). Any power supply malfunction results in the LED switching off (see Monitoring the V6100 LEDs details on the V6100 LEDs).

  • Page 12: Package Contents

    Mounting the V6100 on a Desktop The integral front brackets are not required for a desktop installation. Optionally, attach the four (supplied) anti-slide bumpers to the base of the V6100 and place it on the desktop in the position you require.

  • Page 13: Cabling The V6100

    To install the V6100 in a rack without shelves, follow these 2 steps: Position the V6100 in your 19-inch rack and align the front and rear bracket holes to holes (of your choosing) in the vertical tracks of the 19-inch rack.
  • Page 14 COM1 or COM2 RS-232 communication port on your PC. Using the RS-232 port is optional. If you want to set up a dry contact system (future support), refer to the V6100 Digital Gateway User Guide. If you want to set up an audio system (future support), refer to the V6100 Digital Gateway User Guide.

  • Page 15: Chapter 3: Configuring The V6100

    Assigning an IP Address Using the CLI). DHCP (refer to the V6100 Digital Gateway User Guide). Use the ‘Reset’ button at any time to restore the V6100 networking parameters to their factory default values (see Restoring Networking Parameters to their Initial State).

  • Page 16: Assigning An Ip Address Using Http

    Assigning an IP Address Using HTTP To assign an IP address using HTTP, follow these 8 steps: Disconnect the V6100 from the network and reconnect it to your PC using one of the following two methods: Use a standard Ethernet cable to connect the network interface on your PC to a port on a network hub / switch.

  • Page 17: Assigning An Ip Address Using Bootp

    BootP procedure can also be performed using any standard compatible BootP server. You can also use BootP to load the auxiliary files to the V6100 (refer to the V6100 Digital Gateway User Guide To assign an IP address using BootP, follow these 12 steps: Open the BootP application (supplied with the V6100 software package).

  • Page 18: Assigning An Ip Address Using The Cli

    Click the Reset Device button on the main menu bar; the Reset screen is displayed. Click the Reset button in the middle of the Reset screen with the Burn option selected; the V6100 is shut down and re-activated. A message about the waiting period is displayed. The screen is refreshed.

  • Page 19: Restoring Networking Parameters To Their Initial State

    This command requires you to enter all three network parameters (each separated by a space). To save the configuration, at the prompt, type ‘SAR’ and press enter; the V6100 restarts with the new network settings. Restoring Networking Parameters to their Initial State You can use the ‘Reset’...

  • Page 20: Configuring The V6100 Basic Control Protocol Parameters

    Configuring Basic SIP Parameters. When you have completed the above relevant section you are then ready to start using the V6100. For information on how to fully configure the VoIP gateway, refer to the V6100 Digital Gateway User Guide. V6100 Digital Gateway Installation Guide...

  • Page 21: Configuring Basic Mgcp / Megaco Parameters

    This saved file can be used to restore configuration settings at a future time. For information on backing up and restoring the gateway’s configuration see Chapter 5: Restoring and Backing Up the V6100 Configuration. The following configuring Sections from here up to and including...
  • Page 22 Side’ when the PSTN or PBX side is configured as ‘Network side’, and vice-versa. If you don’t know the V6100 ISDN termination side, choose ‘User Side’ and refer to the ‘Status & Diagnostics>Channel Status’ screen. If the D-channel alarm is indicated, choose ‘Network Side’.
  • Page 23 In the ‘Trunk Name’ and ‘ Endpoint Prefix’ fields, enter intuitive prefixes. Ensure that the definitions you choose are the definitions that the Call Agent is configured with to identify your V6100. In the ‘Trunk ID Offset’ field, you can enter a value to offset the numbers that represent the gateway’s trunks.

  • Page 24: Configuring Basic H.323 Parameters

    V6100/H.323 Quick Setup To configure basic H.323 parameters, follow these 8 steps: If the V6100 is connected to a router with NAT enabled, perform the following procedure. If it isn’t, leave the ‘NAT IP Address’ field undefined. Determine the “public” IP address assigned to the router (by using, for instance, router Web management).
  • Page 25 Click the Submit button; the ‘Tel to IP Routing’ table is automatically updated. Click Quick Setup; you’re returned to the ‘Quick Setup’ screen. For more information on the ‘Tel to IP Routing’ table refer to the H.323 V6100 Digital Gateway User Guide.

  • Page 26: Configuring Basic Sip Parameters

    V6100/SIP Quick Setup To configure basic SIP parameters, follow these 10 steps: If the V6100 is connected to a router with NAT enabled, perform the following procedure. If it isn’t, leave the ‘NAT IP Address’ field undefined. Determine the “public” IP address assigned to the router (by using, for instance, router Web management).
  • Page 27 Click the Submit button; the ‘Trunk Group Table’ table is automatically updated. Click Quick Setup; you’re returned to the ‘Quick Setup’ screen. 10 Click the Reset button and click OK in the prompt; the V6100 applies the changes and restarts.

  • Page 28: Configuring The Trunk Settings

    Initially, the screen appears with the parameters fields grayed (indicating read-only). The Stop Trunk button appears at the bottom of the screen. The Trunk Status indicators appear colored. Table 3 shows the possible indicators and their descriptions. Figure 9 Trunk Settings Screen V6100 Digital Gateway Installation Guide...
  • Page 29 If the trunk can’t be stopped because it provides the gateway’s clock (assuming the V6100 is synchronized with the E1/T1 clock), assign a different E1/T1 trunk to provide the gateway’s clock or enable ‘TDM Bus PSTN Auto Clock’ on the TDM Bus Settings screen.
  • Page 30 Side’ when the PSTN or PBX side is configured as ‘Network side’, and vice-versa. If you don’t know the V6100 ISDN termination side, choose ‘User Side’ and refer to the ‘Status & Diagnostics>Channel Status’ screen. If the D-channel alarm is indicated, choose ‘Network Side’.

  • Page 31: Sername And Password

    To prevent unauthorized access to the Embedded Web Server, two user accounts are available, a primary and secondary. For detailed information on the user account mechanism, refer to the V6100 Digital Gateway User Guide. It is recommended that you change the default username and password of the account you use to access the Embedded Web Server.
  • Page 32 Change Password; the new password is applied immediately and the ‘Enter Network Password’ screen appears (shown in Figure 5). Enter the updated password in the ‘Enter Network Password’ screen. Note that the password can be a maximum of 19 case-sensitive characters. V6100 Digital Gateway Installation Guide...

  • Page 33: Estoring And Backing

    VoIP gateway information stored on your To restore or back up the ini file: Open the ‘Configuration File’ screen (Advanced Configuration menu > Configuration File); the ‘Configuration File’ screen is displayed. Figure 11 Configuration File Screen V6100 Digital Gateway Installation Guide...
  • Page 34 Click the file and click the Open button; the name and path of the file appear in the field beside the Browse button. Click the Send ini File button, and click OK in the prompt; the gateway is automatically reset (from the cmp version stored on the flash memory). V6100 Digital Gateway Installation Guide...

  • Page 35: Onitoring The

    Monitoring the V6100 Trunks and B-channels). Monitoring the V6100 LEDs Figure 12 shows the location of the front panel LEDs on the V6100. They are described in Table Figure 12 Location of Front Panel LEDs V6100 Digital Gateway Installation Guide...

  • Page 36: Monitoring The V6100 Trunks And B-Channels

    Either there is a failure / disruption in the AC power supply or the power is currently not being supplied to the V6100 through the AC power supply entry. Monitoring the V6100 Trunks and B-channels To monitor the status of the trunks and B-channels: Open the ‘Trunk &...
  • Page 37 In the ‘Trunk & Channel Status’ screen, click the numbered icon of the specific B-channel whose detailed status you need to check/monitor; the B-channel-specific ‘Channel Status’ screen appears. Click the submenu links to check/view a specific B-channel’s parameter settings. V6100 Digital Gateway Installation Guide...
  • Page 38 V6100 Digital Gateway Installation Guide...

  • Page 39: Pgrading The

    HAPTER PGRADING THE The ‘Software Update’ menu enables users to upgrade the V6100 software by loading a new cmp file along with the ini and a suite of auxiliary files, or to update the existing auxiliary files. The ‘Software Update’ menu comprises two submenus:...
  • Page 40 (click the Cancel button). If you continue the process (by clicking the Start Software Upgrade button, the process must be followed through and completed with a V6100 reset at the end. If you click the Cancel button in any of the subsequent screens, the V6100 is automatically reset with the configuration that was previously burned in flash memory.
  • Page 41 (following cmp file loading). You can now choose to either: Click Reset; the V6100 resets, utilizing the new cmp you loaded and utilizing the current configuration files. Click Cancel; the V6100 resets utilizing the cmp, ini and all other configuration files that were previously stored in flash memory.
  • Page 42 Note that these are NOT the files you loaded in the previous Wizard steps. Click Reset; the V6100 resets, utilizing the new cmp and ini file you loaded up to now as well as utilizing the other configuration files.

  • Page 43: Updating The Auxiliary Files

    19), the Next button is disabled. Complete the upgrade process by clicking Reset or Cancel. Click Reset, the V6100 ‘burns’ the newly loaded files to flash memory. The ‘Burning files to flash memory’ screen appears. Wait for the ‘burn’ to finish. When it finishes, the ‘End Process’...
  • Page 44 Auxiliary Files Descriptions File Type Description Load the file to provision the V6100 parameters. The Embedded Web Server enables practically full device provisioning but customers may occasionally require new feature configuration parameters in which case this file is loaded.
  • Page 45 Click the Save Configuration button on the main menu bar; the ‘Save Configuration to the Flash Memory’ screen is displayed. Saving an auxiliary file to flash memory may disrupt traffic on the V6100. To avoid this, disable all traffic on the device before saving to flash memory.
  • Page 46 V6100 Digital Gateway Installation Guide...

  • Page 47: Customer Support

    UPPORT FOR RODUCT Customer Support Customer technical support and service are provided by 3Com’ Distributors, Partners, and Resellers from whom the product was purchased. For Customer support for products purchased directly from 3Com, contact support@3Com.com. V6100 Digital Gateway Installation Guide...

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