3Com VCX v7111 Installation Manual
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3Com VCX v7111 Installation Manual

3Com VCX v7111 Installation Manual

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3Com
VCX
V7111 Fast Track
®
™
Installation Guide
Version 4.4
http://www.3com.com
Part Number 900-0259-01
Published June 2005
1

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Summary of Contents for 3Com VCX v7111

  • Page 1 3Com V7111 Fast Track ® ™ Installation Guide Version 4.4 http://www.3com.com Part Number 900-0259-01 Published June 2005...
  • Page 2 LICENSE.TXT or !LICENSE.TXT. If you are unable to locate a copy, please contact 3Com and a copy will be provided to you.

  • Page 3: Table Of Contents

    Mounting the VCX V7111 14 Mounting the VCX V7111 on a Desktop 14 Installing the 2, 4, or 8 Port VCX V7111 in a 19-Inch Rack 15 Installing the 24 Port VCX V7111 in a 19-Inch Rack 16 Mounting the 2, 4, or 8 Port VCX V7111 on a Wall 17...
  • Page 4 Restoring Networking Parameters to their Initial State 31 Accessing the Embedded Web Server 31 Configuring the VCX V7111 Basic Control Protocol Parameters 32 Configuring Basic MGCP Parameters 33 Configuring Basic H.323 Parameters 34 Configuring Basic SIP Parameters 36 Example of Connecting Two 8FXS Devices 39...

  • Page 5: About This Guide

    BOUT UIDE ® ™ This Fast Track Installation Guide describes the installation of the following 3Com V7111 SIP products: The 24-port VCX V7111 24FXS The eight-port VCX V7111 8FXS and 8FXO The four-port VCX V7111 4FXS and 4FXO The two port VCX V7111 2FXS Information contained in this document is believed to be accurate and reliable at the time of printing.

  • Page 6: Conventions

    Information that alerts you to potential personal injury or death. Related Documentation The following documents are available on the 3Com Partner Access Web site for the 3Com VCX V7111 SIP Analog Gateways: 3Com VCX V7111 VoIP SIP Gateways User Manual...

  • Page 7: Fcc Notice To Users

    The telephone company may make changes in the facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice for you to make necessary modifications to maintain uninterrupted service. 3Com VCX V7111 Fast Track Installation Guide...

  • Page 8: Declaration Of Conformity

    FCC if you believe it is necessary. WARNING: The VCX V7111 24FXS is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

  • Page 9: Documentation Comments

    Documentation Comments Your suggestions are important to us because we want to make our documentation more useful to you. Please send e-mail comments about this guide or any of the VCX V7111 documentation and Help systems to: VOICE_TECHCOMM_COMMENTS@3com.com Please include the following information with your comments:...

  • Page 10: Reader's Notes

    Reader’s Notes 3Com VCX V7111 Fast Track Installation Guide...

  • Page 11: Chapter 1: Quick Start

    UICK TART This guide provides you with information on how to install the VCX V7111 for the first time. Prior knowledge of IP networks is required. See the configuration procedures, outlined in Figure 1 for information on how to install, initialize, configure the device and make calls.
  • Page 12 3Com VCX V7111 Fast Track Installation Guide...

  • Page 13: Chapter 2: Installing The Vcx V7111

    Cable the VCC V7111(see “Cabling the VCX V7111” on page 18). After connecting the VCX V7111 to the power source, the Ready and LAN LEDs on the front panel turn to green (after a self-testing period of about 1 minute). Any malfunction changes the Ready LED to red (see Monitoring the VCX V7111 Front Panel LEDs on page 45 for details on the VCX V7111 LEDs).

  • Page 14: Mounting The Vcx V7111

    3Com VCX V7111 Fast Track Installation Guide. Mounting the VCX V7111 3Coms’ VCX V7111 can be mounted on a desktop or on a wall (only 8, 4, 2FXS), or installed in a standard 19-inch rack. Mounting the VCX V7111 on a Desktop No brackets are required.

  • Page 15: Installing The 2, 4, Or 8 Port Vcx V7111 In A 19-Inch Rack

    (1 short, 1 long). The 8 port with brackets for rack installation is shown in Figure 3. To install the 2, 4, or 8 port VCX V7111 gateways in a 19-inch rack, follow these steps: Remove the two screws on one side of the device nearest the front panel.

  • Page 16: Installing The 24 Port Vcx V7111 In A 19-Inch Rack

    Installing the 24 Port VCX V7111 in a 19-Inch Rack The VCX V7111 24FXS is installed into a standard 19-inch rack by the addition of two short (equal-length) supplied brackets. The VCX V7111 24FXS with brackets for rack installation is...

  • Page 17: Mounting The 2, 4, Or 8 Port Vcx V7111 On A Wall

    Mounting the 2, 4, or 8 Port VCX V7111 on a Wall The 2, 4, or 8 port VCX V7111 is mounted on a wall by the addition of two short (equal- length) supplied brackets. The VCX V7111 2FXS with brackets for wall mount is shown in Figure 5 on page 18.

  • Page 18: Cabling The Vcx V7111

    VCX V7111 2FXS Wall Mount Figure 5 Cabling the VCX V7111 See Table 6 on page 20 for the cabling procedure for the VCX V7111. VCX V7111 Rear Panel Connectors VCX V7111 2, 4, and 8FXS gateways and 4 and 8FXO gateways feature identical rear panel connectors and LEDs, located slightly differently from one device to the next.
  • Page 19 VCX V7111 4FXS Rear Panel Connectors Figure 6 VCX V7111 2, 4, and 8 Port VCX V7111 Gateway Rear Panel Description Table 4 Item # Label Functionality 100-250V~ AC power supply socket Protective earthing screw Eth 1 10/100 Base-T RJ-45 ports...

  • Page 20: Cables And Cabling Procedure

    Cable Cabling Procedure When initializing (connecting the VCX V7111 to the LAN for the first time) use a standard Ethernet cable to connect the network interface on your computer to a port on a network hub / switch. Use a second standard Ethernet cable to connect the VCX RJ-45 Ethernet V7111 to another port on the same network hub / switch.
  • Page 21 Safety Notice When installing the DC power supply on the VCX V7111 24FXS, be sure to implement the following safety instructions: Connect the unit to a SELV source sufficiently isolated from the mains. Connect the unit permanently to earth via its earthing stud.

  • Page 22: Rear View

    VCX V7111 24FXS in a 19-inch Rack with MDF Adaptor Figure 11 FRONT INPUT 19-inch Rack 24 line cords Rear View 2-wire with RJ-11 connectors M D F Adaptor Block - rear REAR OUTPUT Primary 24 wire pairs in LAN Cable...

  • Page 23: Installing The Vcx V7111 2, 4, Or 8Fxs Life Line

    The Life Line provides a wired analog POTS phone connection to any PSTN or PBX FXS port when there is no power, or the LAN fails. With the VCX V7111 8FXS and VCX V7111 4FXS the Life Line connection is provided on port #4 (see Figure 14). With the VCX V7111 2FXS the Life Line connection is provided on port #2.
  • Page 24 Life Line R ing To install the VCX V7111 2, 4, or 8FXS Life Line, follow these steps. Connect the Life Line Splitter to port #4 (on the VCX V7111 4FXS or 8FXS) or to port #2 (on the VCX V7111 2FXS).
  • Page 25 VCX V7111 4FXS Life Line Setup Figure 14 VCX V7111 4FXS Life Line Setup Description Table 9 Item # Functionality B: To PSTN wall port Phone to Port 1 Life Line to Port 4 PSTN to Splitter (B) Phone to Port 1...
  • Page 26 3Com VCX V7111 Fast Track Installation Guide...

  • Page 27: Chapter 3: Configuring The Vcx V7111

    (with factory default parameters). VCX V7111 devices also include an Embedded (integrally stored) Web Server. “Assigning the VCX V7111 IP Address” describes how to assign an IP address to the VCX V7111, while “Accessing the Embedded Web Server” on page 31 describes how to set up...

  • Page 28: Assigning The Ip Address Using Http

    If your network doesn’t feature a default gateway, enter a dummy value in the ‘Default Gateway IP Address’ field. Click the Reset button and click OK in the prompt; the VCX V7111 applies the changes and restarts. This takes approximately 1 minute to complete. When the VCX V7111 has finished restarting, the Ready and LAN LEDs on the front panel are lit green.
  • Page 29 10 Click Apply to save this entry to the list of clients. 11 Click OK; the ‘Client Configuration’ screen is closed. 12 Reset the VCX V7111 physically causing it to use BootP; the device changes its network parameters to the values provided by the BootP.

  • Page 30: Assigning The Ip Address Via The Rs-232 Port

    To assign an IP address via the RS-232, follow these steps Connect the VCX V7111 RS-232 port to either COM1 or COM2 RS-232 communication port on your PC with a standard RS-232 straight cable (not a cross-over cable) with DB-9 connectors.

  • Page 31: Restoring Networking Parameters To Their Initial State

    Open a standard Web-browsing application such as Microsoft™ Internet Explorer™ (version 6.0 and higher) or Netscape™ Navigator™ (version 7.0 and higher). In the URL field, specify the IP address of the VCX V7111 (e.g., http://10.1.10.10 for the VCX V7111 FXS); the Embedded Web Server’s ‘Enter Network Password’ screen appears (Figure 16 on page 32).

  • Page 32: Configuring The Vcx V7111 Basic Control Protocol Parameters

    For SIP, see “Configuring Basic SIP Parameters” on page 36. When you have completed the above relevant section you are ready to start using the VCX V7111. For information on how to fully configure the VoIP gateway, see the 3Com VCX V7111 VoIP SIP Gateways User Manual.

  • Page 33: Configuring Basic Mgcp Parameters

    If your network features a DNS server, in the fields ‘DNS Primary Server IP’ and ‘DNS Secondary Server IP’, enter the IP address of the primary and secondary DNS servers (clarify with your network administrator). Note that the DNS server option is not supported by MGCP. 3Com VCX V7111 Fast Track Installation Guide...

  • Page 34: Configuring Basic H.323 Parameters

    Call Agent works with. Click the Reset button and click OK in the prompt; The VCX V7111 applies the changes and restarts. This takes approximately 1 minute to complete. When the VCX V7111 has finished restarting, the Ready and LAN LEDs on the front panel are lit green.
  • Page 35 Figure 18 To configure basic H.323 parameters, follow these steps: If the VCX V7111 is behind a router with NAT enabled, perform the following procedure. If it isn’t, leave the ‘NAT IP Address’ field undefined. Determine the “public” IP address assigned to the router (by using, for instance, router Web management).

  • Page 36: Configuring Basic Sip Parameters

    The preferred coder is the coder that the VCX V7111 uses as a first choice for all connections. If the far end gateway does not use this coder, the VCX V7111 negotiates with the far end gateway to select a coder that both sides can use.
  • Page 37 Enable the DMZ configuration on the residential router for the LAN port where the VCX V7111 gateway is connected. Enter the public IP address for the VCX V7111 in the ‘NAT IP Address’ field (in addition to the gateway’s local IP address).
  • Page 38 Note that coders higher on the list are preferred and take precedence over coders lower on the list. The preferred coder is the coder that the VCX V7111 uses as a first choice for all connections. If the far end gateway does not use this coder, the VCX V7111 negotiates with the far end gateway to select a coder that both sides can use.

  • Page 39: Example Of Connecting Two 8Fxs Devices

    Click the Reset button and click OK in the prompt; The VCX V7111 applies the changes and restarts. This takes approximately 2 minutes to complete. When the VCX V7111 has finished restarting, the Ready and LAN LEDs on the front panel are lit green.
  • Page 40 Example of Connecting Two VCX V7111 8FXS Devices Figure 20 Phone # 2001 Phone # 2101 IP Network 10.2.222.108 10.2.222.107 Web Browser in PC 3Com VCX V7111 Fast Track Installation Guide...

  • Page 41: Chapter 4: Changing The

    The following sections from here to the end of this installation guide apply equally to MGCP, H.323, and SIP. To prevent unauthorized access to the VCX V7111, it is recommended that you change the username and password that are used to access the Embedded Web Server.
  • Page 42 3Com VCX V7111 Fast Track Installation Guide...

  • Page 43: Chapter 5: Restoring And

    Open the ‘Configuration File’ screen (Advanced Configuration menu > Configuration File); the ‘Configuration File’ screen is displayed. Configuration File Screen Figure 22 To back up the ini file, follow these steps: Click the Get INI FILE button; the ‘File Download’ window opens. 3Com VCX V7111 Fast Track Installation Guide...
  • Page 44 Click the file and click the Open button; the name and path of the file appear in the field beside the Browse button. Click the Send ini File button, and click OK in the prompt; the gateway is automatically reset (from the cmp version stored on the flash memory). 3Com VCX V7111 Fast Track Installation Guide...

  • Page 45: Hapter Onitoring The

    Monitoring the VCX V7111 front panel LEDs (see “Monitoring the VCX V7111 Front Panel LEDs” below). Monitoring the VCX V7111 rear panel LEDs (see VCX V7111 Rear Panel LEDs on page 46). Monitoring the VCX V7111 channels via the Embedded Web Server (see “Monitoring the VCX V7111 Channels”...

  • Page 46: Vcx V7111 Rear Panel Leds

    Definition of VCX V7111 Front Panel LED Indicators Table 11 Type Color State Definition Line malfunction Blank Normal on-hook position VCX V7111 Rear Panel LEDs The LEDs on the rear panel are located within the RJ-45 socket. Table 12 describes the meaning of each state of the LEDs on the rear panel.
  • Page 47 In the Channel Status screen, click the numbered icon of the specific channel whose detailed status you need to check/monitor; the channel-specific Channel Status screen appears. Click the submenu links to check/view a specific channel’s parameter settings. 3Com VCX V7111 Fast Track Installation Guide...
  • Page 48 3Com VCX V7111 Fast Track Installation Guide...

  • Page 49: Chapter 7: Upgrading The Software Upgrade Wizard

    VCX V7111 HAPTER PGRADING THE To upgrade the VCX V7111 (load new software or auxiliary files onto the VoIP gateway) use the Software Update feature, available through the Embedded Web Server. The ‘Software Update’ menu comprises two submenus: Software Update Wizard (see “Software Upgrade Wizard”).
  • Page 50 When in the Wizard process, the rest of the Web application is unavailable and the background Web screen is disabled. After the process is completed, access to the full Web application is restored. 3Com VCX V7111 Fast Track Installation Guide...
  • Page 51 Note that the four action buttons (Cancel, Reset, Back, and Next) are now activated (following cmp file loading). You can now choose to either: Click Reset; the device resets, utilizing the new cmp you loaded and utilizing the current configuration files. 3Com VCX V7111 Fast Track Installation Guide...
  • Page 52 Click Cancel; the device resets utilizing the cmp, ini and all other configuration files that were previously stored in flash memory. Note that these are NOT the files you loaded in the previous Wizard steps. 3Com VCX V7111 Fast Track Installation Guide...
  • Page 53 Figure 28 Follow the same procedure you followed when loading the ini file (see Step 6). The same procedure applies to the ‘Load a VP file’ (not applicable to the VCX V7111 gateway) screen and ‘Load a coefficient file’ screen.

  • Page 54: Updating The Auxiliary Files

    Voice Prompts, Call Progress Tones (CPT) and Prerecorded Tones (PRT). The Voice Prompts file is currently applicable only to MGCP. Table 13 presents a brief description of the ini file and of each auxiliary file. 3Com VCX V7111 Fast Track Installation Guide...
  • Page 55 VoIP gateway supports. In most cases you have to load this type of file. The voice announcement file contains a set of Voice Prompts to be played by the VCX V7111 Voice Prompts during operation on Call Agent request. Only MGCP is supported.
  • Page 56 Click the Reset button in the middle of the screen; the auxiliary files are saved into flash and the VCX V7111 restarts. This takes approximately 1 minute to complete. When the VCX V7111 has finished restarting, the Ready and LAN LEDs on the front panel are lit green.

  • Page 57: Chapter 8: Vcx V7111 Ip<->Pbx T

    User B off hooks the phone, hears the 4FXS device’s dial tone, and dials 4247. The 4FXS device routes the call to the 4FXO which dials it to the enterprise’s PBX, which routes it to User A’s extension. 3Com VCX V7111 Fast Track Installation Guide...
  • Page 58 VCX V7111 4FXS IP↔PBX Test Example Figure 32 3Com VCX V7111 Fast Track Installation Guide...

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