Prompt Sets - Avaya S6200 Administration And Maintenance

PINManaging Annunciator Messages
System Configuration
l
parameter. This parameter specifies whether or not the system plays a looping "on hold"
message to callers on hold and the frequency with which it is played.
Copying Voice Files
l
enables you to copy voice files to the appropriate voice directories.
The Bridge Talk User's Guide describes how to use Bridge Talk's Record and Update
l
annunciator message features from the operator PC.

Prompt Sets

The system stores sets of annunciator prompts in the /usr2/Prompts/Set# directory.
Each of the prompt set directories contains a messages and a numbers directory. The
messages directory stores the annunciator recording files and the numbers directory contains
the recorded number files.
The directory structure on an S6200 or S6800 will look like this:
/usr2/Prompts/Set0/messages/
/usr2/Prompts/Set0/numbers/
/usr2/Prompts/Set1/messages/
/usr2/Prompts/Set1/numbers/
/usr2/Prompts/Set2/messages/
/usr2/Prompts/Set2/numbers/
...
/usr2/Prompts/Set20/messages/
/usr2/Prompts/Set20/numbers/
Initially all Set# directories are populated with the exact annunciator and number files.
Administrators can replace the messages and numbers directories with their own recorded files.
By default, the system uses the messages contained in the Set0 directory for all non-branded
calls. Set1 contains the default annunciators.
Note:
In prior versions of the system, annunciator files were stored in /usr2/flexannun
Note:
and /usr2/ivr/ directories.
96 Administration and Maintenance of the S6200/S6800 Servers
on page 45 includes a description of the On-Hold Frequency
on page 202 provides information about the MLCP utility. The utility
Table 20: Prompt Set Support
Server Prompt Sets supported
S6200 20
S6800 20