c) Additional Functions/ Registration>System administration settings>Network settings>TCP/ IP settings>IPv4 settings>PING command. Input the primary DNS

server noted down in step a) as the IP address, and then press Start.

Is the response from the host displayed?

YES: Proceed to step Troubleshooting using communication log.

NO: Input the secondary DNS server noted down in step a) as the IP address, and then press Start.

Is the response from the host displayed?

YES: Proceed to Troubleshooting using communication log.

NO: There is a possibility that the DNS server address is wrong. Reconfirm the address with the user's system administrator.

(2) Troubleshooting using communication log

Enter Service mode>Function>INSTALL>COM-LOG and the following communication log will be displayed.

In the log, text strings that start with

Pressing on a line that begins with an

A detailed description of the error appears below 'Information'. Press the OK button to return to the log. Details of the errors and their remedies are as described

below.

are communication test (COM-TEST) error logs. (See line 5 in the illustration above.)

will display further details, as per the illustration below.)

F-12-10

F-12-11

F-12-12

Chapter 12

12-5

Table of Contents