Checking The Connection To The Network; Overview; Ping Operation Procedure; Checking Network With Remote Host Address - Canon iR3245 Series Service Manual

[1]
[1] paper feed direction
2) If it is out of standard, change the adjustment values of the leading edge
margin.
- Service mode > COPIER > ADJUST > FEED-ADJ > REGIST
Increasing the value by "1" enlarges the leading edge margin by 0.1mm.
3) Make a copy from the cassette 1 and check that the leading edge margin
is within 2.5 +/- 1.5mm.
4) Enter the new adjustment value on the service label.

2.3 Checking the Connection to the Network

2.3.1 Overview

iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
Perform this item only when connecting the host machine to the network.
If the user's network environment is TCP/IP, use Ping function to check that
the network setting is performed appropriately.
If the user's network environment is IPX/SPX or Apple Talk, this check is
not needed.
If using 1000Base-T, it is recommended to use twist pair cable that supports
the enhanced category 5 (CAT5e) or higher.

2.3.2 Ping Operation Procedure

iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
1) Enter the service mode.
Select: COPIER > TEST > NETWORK > PING.
2) Enter the IP address with using numeric keys on the control panel and
press [OK].
3) Press [Start].
- If Ping succeeds, "OK" will be displayed.
- If Ping fails, "NG" will be displayed.
<NETWORK>
PING
[1]
[1] Result (OK/NG)
[2] IP address

2.3.3 Checking Network with Remote Host Address

iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
Executing Ping with using remote host address enables to check if the con-
nection is properly made with network or not.
MEMO: Remote host address
IP address of the PC terminal that connects with the TCP/IP network
environment which the host machine will be connected to.
1) Let a system administrator know that the check of network connection
with Ping will be performed.
2) Ask a system administrator the remote host address.
3) Enter the remote host address into Ping.
L1
image
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< 1/1 > <READY >
0. 0. 0. 0
[2]
+/- OK
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- If "OK", the machine is connected to the network appropriately.
- If "NG", the machine is not connected to the network appropriately;
thus, perform the following "Troubleshooting the Network".

2.3.4 When Not Using Network Connection

iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
When the machine is not connected to the network, the massage that prompts
"Check the network connection" is displayed. To hide this, change the fol-
lowing setting from ON => OFF in additional function mode.
- [Additional Functions] > [System Settings] > [Network Settings] >
[Change Settings/Display Connection Confirm]

2.4 Troubleshooting the Network

2.4.1 Overview
iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
Execute this item only when connecting the host machine to the network.
If the network connection cannot be made, the following factors may con-
tribute.
a. Failure in the connection between the network and the host machine
b. Failure in the setting of TCP/IP in the host machine
c. Failure in the user's network
d. Failure in the main controller PCB
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The following shows how to check these factors.

2.4.2 Check with Loopback Address

iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
Since loopback address returns before the network controller (main control-
ler PCB), executing Ping with this address enables to check whether the TCI/
IP setting in the host machine is valid or not.
1) Enter the loopback address (127.0.0.1) into PING.
- If "NG", check the TCP/IP setting again and execute Ping again.
- If "OK", check t the local host address.

2.4.3 Check with Local Host Address

iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
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Since the local host address is the host machine's IP address and it returns
from the network controller, executing Ping with this address enables to
check whether the network controller (main controller PCB) is valid or not.
1) Enter the host machine's IP address into PING.
2) If "NG", make the following check/measure and execute Ping again.
- Failure in the IP address of the host machine: ask a system administrator
whether the assigned IP address is valid or not.
- Failure in main controller PCB: Replace the main controller PCB.
3) If "OK", user's network environment may have problems. Tell a system
administrator the situation and ask to cope with it.

2.5 Checking the Images/Operations

2.5.1 Checking the Image/Operation

iR3225 / iR3225N / iR3235 / iR3235N / iR3245 / iR3245N
1) Set a test chart on the copyboard glass and feed the paper from the each
cassette to check the image.
- Check that there is no abnormal noise generated.
- Check the image quality in each magnification.
- Check that the copy is appropriately made in compliance with the
specified number of copy set.
2) Configure the [Additional Functions] (date, time etc.) if requested.
3) Configure the machine specification related to users if requested.
- Service mode > COPIER > OPTION > USER
4) Output P-PRINT.
- Service mode > COPIER > FUNCTION > MISC-P > P-PRINT
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5) Exit service mode.
6) Store the output P-PRINT [1] into the service book case.
Chapter 2
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