Toshiba VP 300 Installation Instructions Manual page 94

3-38 Installation and Maintenance Manual
D. Did telephone A get connected to the Operator?
YES ➧
NO
When all VP 300 port extensions pass these tests, proceed by connecting the 25-pair cables to
the VP 300 and test the system for standard operation. The VP 300 must initialize each of the
PBX ports. To verify that all the ports are initialized, at the @ prompt, type PS.
All ports should return IDL.
5. CALLING A RING-NO-ANSWER EXTENSION
The extension to be called must have a valid first digit (a mailbox with this first digit must
already exist in the USER Table) or be entered in the USER Table as a mailbox (mailbox
number same as the extension number and a COS).
Verify that the VP 300 properly handles a ring-no-answer (RNA) call:
A. From telephone A, call the extension associated with port 1.
B. Did the VP 300 answer with the correct company greeting (a custom greeting or the generic
greeting)?
YES ➧
NO
C. Enter the extension number for telephone C.
D. Did the VP 300 respond with the prompt: "Thank you, just a moment." (Primary Answer
Mode example).
YES ➧
NO
E. After a predetermined interval (defined by the entry in the INFORMATION Table for
ringbacks before no answer) does the system reconnect and speak the prompt: "Extension XXX
doesn't answer. Please leave a private message at the tone, dial another Extension number or
dial zero for assistance."
YES ➧
NO
F. Repeat the test for each VP 300 port.
Toshiba VP Systems Release 7.1 July, 1994
Continue test for all extensions, then proceed with Step 5.
➧
Determine the cause and correct the problem before continuing.
Some PBXs do not allow a blind (unscreened) transfer to the attendant. If this is the case, do
not assign Attribute 15 — TRANSFER TO A RINGING EXTENSION to the COS for this
mailbox.
Continue.
➧
Determine the cause and correct the problem before continuing.
Continue.
➧
Determine the cause and correct the problem before continuing.
If the mailbox has not been entered in the USER Table, the VP 300 does not offer to take a
message.
Press 9 9 then hang up.
➧
Determine the cause and correct the problem before continuing.