Toshiba Vp Systems Proprietary Card Integrations - Toshiba VP 300 Installation Instructions Manual

Voice processing
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3. With this method of Adaptive Integration, the corresponding call record is sent by the CO or
PBX over an RS-232C data link as a series of data bits. Depending upon the distance
between the VP 300 and the PBX/CO, modem and/or cables are required. All ports can be
placed in a single hunt group because the information in the call record determines how the
call will be answered.
If the call record contains trunk group ID, the VP 300 answers direct calls with the corresponding
Company Greeting.
On a call to a busy or unanswered station, the call is automatically forwarded back to the VP 300 pilot
number (e.g., 2500) and a call record is sent across the data link. Secondary Answering is then
customized based on the information provided in the call record.
For MWI, the VP 300 sends a call record over the data link to the CO or PBX, telling it which stations'
lamp (or stutter dial tone) to turn ON or OFF.
I

Toshiba VP Systems Proprietary Card Integrations

Several PBX manufacturers send digital data signals to proprietary display sets to operate MWI
displays and transmit call records. The VP 300 uses an integration card to emulate the digital display
sets, intercept MWI and CPI control signals, and process the call record information collected by them.
The Mitel Integration Card (MIC) is used with the SX-200 digital, the SX-100/SX-200 Analog, and the
SX-2000. Consult the Mitel Integration chapter in this manual.
ADAPTIVE INTEGRATION
Toshiba VP Systems Release 6.1 February, 1993
8-5

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