Toshiba VP 300 Installation Instructions Manual page 586

Voice processing
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10.3-44
Installation and Maintenance Manual
12A. MESSAGE WAITING FOR SYSTEMS USING THE VP 300 TO CONTROL
Toshiba VP Systems
Release 6.1
February, 1993
B. Listen to the complete company greeting. Dial 0. Do you reach the correct intercept
position?
NO
Determine the cause and correct the problem before continuing.
C. From phone A, call out and back in on a trunk that auto-terminates to the VP 300.
When the VP 300 answers, let the system time out; do not enter any digits.
D. Does the VP 300 transfer the call to the intercept position that was configured for this
trunk group?
NO
Determine the cause and correct the problem before continuing.
E. If different intercept positions are defined for each trunk group, repeat steps A through
D for each group.
MESSAGE WAITING INDICATION
This test verifies correct operation of message waiting indication.
A. Take phone B off-hook so that it appears busy.
B. From phone A, call out and back in on a trunk auto-terminated to the VP 300.
C. Does the VP 300 answer properly?
NO
Determine the cause and correct the problem before continuing.
If the VP 300 is equipped with IntraMessaging, you may prefer to use the Quick
Message feature to leave a message for phone B instead of following the
instructions of step D and step E.
D. Dial the xtension number of phone B. After the duration specified by the PBX System
Option for Call Forwarding Don't Answer Time-out, the VP 300 should respond with
"Extension EXT-B is busy. Please leave a private message at the tone, dial another
extension number, or dial zero for assistance."
E. Leave a test message for phone B.
A message is not delivered to a mailbox unless it is at least 4.5 seconds in
length. The mailbox for phone B must be entered in the VP 300 USER Table or
the VP 300 does not offer to take a message.
F. Does the VP 300 light the message waiting indicator on phone B?
NO
Determine the cause and correct the problem before continuing.
It may take several seconds for the indicator to turn ON.
G. From phone B, call the VP 300 and enter mailbox B. The VP 300 should respond with
"You have one message. Ready."
H. Listen to the test message. Does the message sound clear?
NO
Determine the cause and correct the problem before continuing.

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