Hardware Error Types And Remedies - Toshiba VP 300 Installation Instructions Manual

Voice processing
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5-56
Installation and Maintenance Manual
Error Type:Name
1: Floppy
2: Tone Reflection
3: Prompt
4: DTMF Reflection
5: Ring Through
6: Floppy Disk
Controller
8: VCU On-line
Error
10: Disk is getting
Full
DATA1 =
03
DATA2 =
00
01-06
10
11
DATA-3 =
NOT USED
DATA-4 =
NOT USED
Toshiba VP Systems Release 7.1
July, 1994
Table 5-3 Hardware Error Types and Remedies
Source
TEST FLOP 1 or while
trying to read.
Selftest or TEST
LINE 1, TEST L 5
Selftest or TEST
LINE 1
Selftest or TEST
LINE 1
TEST LINE 2 PORT
During read or write
to Floppy
On-line diagnostic
tests
Disk message
capacity is all used up
=
Disk full or cannot make message redundant
=
No voice file slots left
=
Logical drive ID that is full
=
Prompt area full
=
No disk with sufficient space available
Remedy
Clear Hardware Error Table and run TE
F 1. If error repeats, replace the
following components one at a time.
Run TE F 1 each time. Check cables,
diskette, CPU, MFD.
Clear Hardware Error Table. Run TE
L 1. If one channel fails, disconnect line
cord and run TE L 1 again or TE L 5. If
errors repeat, replace the LIC. If all lines
fail, check the configuration or VCU as
possible cause.
Same as error 2.
Same as error 2.
Verify extension numbers in the Table
are correct. Could be a problem in PBX
extensions or LIC.
Clear Hardware Error Table, run TEST
FLOP 1. Check cables. If errors repeat,
replace CPU.
Replace VCU. Re-boot the system. If
error repeats, replace CPU. If problem
continues, contact Toshiba Technical
Support.
For DATA-1=03 and DATA-2=00-06,
& 11 errors, erase messages or increase
hard disk capacity. For DATA-2=10
errors, call Toshiba Technical Support.
Priority
1
2
2
2
2
1
3
3

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