Creating a Cascade Enabled Entry Queue
Cascade-enabled Entry Queues do not play IVR prompts and video slide
displays associated with standard Entry Queues.
Depending on the dialing direction, a cascade-enabled Entry Queue is
defined either on the MCU on level 1 or on level 2. (See "Dialing
Direction").
The definition of the Entry Queue as Master or Slave is done accordingly.
To define a Cascade-Enabled Entry Queue:
1
In the RMX Management pane, click Entry Queues.
The Entry Queues list pane is displayed.
2
Click the New Entry Queue (
Chapter 3-Cascading Conferences
) button.
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